- FACT: 1/3 of customers forced to wait in a queue for 5+ minutes have abandoned the checkout line.
- FACT: Half of store customers will avoid a retailer in the future if the wait was over 5 minutes.
- FACT: Retailers experienced 39% revenue loss due to long lines.
Not only can queue mismanagement impact customer satisfaction, but it can also have a significant financial impact on brick-and-mortar retailers and equate to billions of dollars lost. Queue analysis is a crucial element in improving the in-store shopping experience and allows retailers to increase sales, increase average ticket, and compete with its online counterparts.
Join us on Tuesday, October 8th from 11:00am to 12:00pm PDT for our webinar titled, “Queue Analytics: Don’t Let Long Lines Slow You Down,” as we explain the power of queue analytics, the steps to implementing a queue solution, and the direct benefits retailers gain from measurable insights. In this session, you will learn:
- Why you need to worry about your queues
- Available solutions and technologies to help you better manage your queues
- What's required to implement a robust and flexible solution
- Metrics you will be able to measure and how to make these metrics actionable.
Register here: http://bit.ly/1aZAn7t. Hope to see you there!