Webinars

NRF BIG Show 2018 – What’s Hot (& What’s Not)

35,000 attendees and 18,000 retailers from over 95 countries will converge on New York City for NRF 2018, Retail’s BIG […]

RetailNext Overview & Demo

Get a front row seat to the latest smart store innovation from RetailNext! We’re hosting a small group for a 30-minute overview […]

Retail Reinvention: Amazon’s Whole Foods Play and What it Means for Retail

Forget grocery. Amazon’s pending acquisition of Whole Foods is a shot across the bow for all retail segments, regardless of […]

Preparing for Holiday 2017

The retail industry’s first half struggles have resulted in an even bigger emphasis on it most important season –Holiday. “Preparing […]

Empowering Today’s Smart Store Sales Associate

RECORDED WEBINAR: Watch on-demandThe foundation to exceptional brick-and-mortar shopping experiences is outstanding shopper service, and all smart store initiatives must […]

Preparing for Holiday 2016

A Guide to Maximizing Brick-and-Mortar PerformanceRetail’s challenging first half of the fiscal year places an even bigger emphasis on the […]

#SummerSessions: Remote Access & Merchandising

Get a quick snapshot of your storesIn this webinar, you’ll learn how to travel to each of your stores within […]

#SummerSessions: Beyond the Entrance

Optimize store 2 and beyondIn this webinar, you’ll learn how you can go beyond entrance with in-store analytics.A/B test store displaysIdentify […]

State of the Art In Store Sensor Technologies: Ensuring Technology Works For You

For the past few years, new technologies have been introduced to retail with the potential and promise to launch companies […]

Optimizing the Customer Journey

By understanding and meeting customer expectations, retailers can differentiate from the pack and win increased loyalty.

Find out how in this recorded session with RetailNext’s Tom Martell as he explains how to get the most out of your in-store analytics strategies. Viewers will learn:

How today’s shoppers are moving through the store;
The role of in-store analytics in improving the customer experience;
Strategies for a successful in-store analytics roll out; and
How to analyze in-store data to make better marketing and merchandising decisions.

Real-Time Data and the Future of Retail: Embracing Digital Technologies to Win In the Age of the Customer

In “Real-Time Data Drives the Future of Retail,” a commissioned study conducted by Forrester Consulting on behalf of RetailNext, Forrester […]

Connecting The Omnichannel Dots: How to Win in The Future of Retail

Today’s shoppers are empowered by information and global alternatives, and their cross-channel shopping journeys create a complicated environment in which […]

Engage 100% of Your Mobile Shoppers: No Mobile App Required

Mobile devices are ubiquitous as people carry them everywhere, and retail stores are definitely not an exception. In fact, shoppers are increasingly utilizing mobile devices as tools as they navigate their circuitous, multichannel shopping journeys.

Once viewed as a potential threat, retailers are now realizing the full value of mobile deployment strategies. Webinar attendees discussed:

> Driving engagement, loyalty and sales via mobile and other personalized interactions
> Utilizing retail analytics and machine learning
> Delivering personally relevant and more effective shopper communications
> Managing all 1:1 shopper communications in a single platform

Retail’s Biggest Trends & the Opportunities for Your Business

With shoppers leading the charge, retail’s “new normal” has been slowly forming- but the vision has been cloudy, at best. […]

#SummerSessions: Inspiring Data-Driven Retail with Traffic 2.0

ADVANCED TRAFFIC COUNTINGReinvent your traffic counter with Traffic 2.0In this webinar, you’ll learn how you can go beyond basic traffic counting […]

IoT and the Connected Store

Creating the Shopper-Centric Store of the FutureUntil recently, the retail industry has only scratched the surface in deploying new, innovative […]

Retail’s New Mantra: Service, Service, Service

This installment of the RetailNext webinar series, Retail’s New Mantra: Service, Service, Service, welcomes retail veterans John Thrailkill (The Container Store), Kristina Eastman (Enjoy) and Bridget Johns (RetailNext) as they discuss:

> Today’s new shopper and her shopping journey
> Today’s service imperative
> Service delivery models – Enjoy’s new model and The Container Store’s proven, world-renowned model

Preparing for Holiday 2015

This webinar focuses on lessons learned from recent Holidays past and current economic, retail, and consumer trends that will impact Holiday 2015. Webinar participants will leave with:
• An understanding of key macro-level retail trends impacting the brick-and-mortar environment
• A review of lessons learned from Holiday 2013 & 2014
• Knowledge of current traffic metrics and micro-level trends
• An action plan of MUST DOs for Holiday 2015

Increase Retail Bottom Lines with Effective Loss Prevention

Learn more about the state-of-the-art solutions for retailers, with tools and processes designed not just to improve Loss Prevention functions, but to maximize total ROI through additional benefits for other key store functions like Store Operations, Merchandising, Marketing and more.

Analytics for Convenience Stores

In this installment of the RetailNext webinar series, we welcome industry veterans at Impact21 to explore and learn how convenience stores can use Analytics to measure shopper engagement.

Holiday ’14 Results and New Metrics for ‘15

In this installment of the RetailNext webinar series, attendees will take a deeper dive into retail’s Holiday results, what worked and what didn’t, and why – all with an eye toward improving over the course of the year. In addition, there will be an exploration of new metrics that not only more adequately address retail’s new reality, but that deliver actionable data to retail leaders.

Dynamically Influence Foot Traffic to Lift Sales and Services

Mobile technology is redefining retail and new, emerging best practices are rapidly being developed. Mobile goes well beyond POS, and includes both opportunities for engaging shoppers in dialogue and measuring localized “path to purchase” behavior.

In this installment of the RetailNext webinar series, attendees will take a deep dive into proximity marketing and promotions through mobile devices, and retailers’ newfound ability to measure and dynamically influence foot traffic and revenue given current staffing, minimize discounting, and evaluate comprehensive programs.

A Vision of the Data-Driven Store of the Future

Imagine a shopper walking into the retail store of tomorrow. In it, she can customize her ideal shopping experience by deciding how personalized the choices are and how involved the sales staff is. All of her shopping needs are quickly predicted and efficiently met. It’s actually the direction in which retail is headed — and it’s not too far away.

Boost Retail Performance and Improve the In-store Experience

Today’s analytics technology empowers retailers to better understand shopper behavior and develop insights that drive company sales and measurably improve the customer experience. The result is an increase in shopper retention and loyalty, strengthening relationships that build long-term value.

Zoom in on Shoppers to Improve the In-Store Experience

Location, location, location. It’s the basis of hot technologies like guest Wi-Fi, mobile browsing detection, and iBeacons—and the key to providing your shoppers with a more relevant and personalized experience.

Predictive Analytics Provide Insights into Tomorrow’s Shopping Behaviors

With predictive analytics, retailers are now equipped to be proactive, to make decisions based on shopper behaviors before they happen. Better predictions means more sound strategies for driving higher conversions.

In-Store Personalization: A Retailers Competitive Edge

Understand the challenges and solutions that retailers face in reaching their in-store customers—with the right message, about the right products, and at the right time.

Floor Plan Optimization: Best Practices

Discover how you can effectively utilize floor space and fixture optimization to maximize the customer traffic flow and shopping behaviors inside the four walls.

What’s the Big Deal About Wi-Fi Mobile Device Detection?

Learn the what, why, and how of combining mobile device detection with video analytics to better understand your shopper.

Dwell Analytics: Your Secret Weapon for Increasing Sales

If you’re like many retailers, you may have discovered the potential of measuring shopper traffic in your stores. Now you’re […]

Using In-store Intelligence for Staffing Optimization

Combining in-store metrics with staffing information routinely yields sales lifts between 3 and 8%. Join this webinar to learn how.

Introduction to In-store Analytics

In-store analytics is transforming brick-and-mortar retail for the better. This overview details how the industry is using analytics to improve profits.