RetailNext

Comprehensive In-Store Analytics

Resources

Webinars

RetailNext monthly webinars provide industry intelligence and current examples from specialists in retail technology.

Watch Recorded Webinars

Get a front row seat to the latest smart store innovation from RetailNext! We’re hosting a small group for a 30-minute overview […]

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The retail industry’s first half struggles have resulted in an even bigger emphasis on it most important season –Holiday. “Preparing […]

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A Guide to Maximizing Brick-and-Mortar PerformanceRetail’s challenging first half of the fiscal year places an even bigger emphasis on the […]

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By understanding and meeting customer expectations, retailers can differentiate from the pack and win increased loyalty.

Find out how in this recorded session with RetailNext’s Tom Martell as he explains how to get the most out of your in-store analytics strategies. Viewers will learn:

How today’s shoppers are moving through the store;
The role of in-store analytics in improving the customer experience;
Strategies for a successful in-store analytics roll out; and
How to analyze in-store data to make better marketing and merchandising decisions.

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Mobile devices are ubiquitous as people carry them everywhere, and retail stores are definitely not an exception. In fact, shoppers are increasingly utilizing mobile devices as tools as they navigate their circuitous, multichannel shopping journeys.

Once viewed as a potential threat, retailers are now realizing the full value of mobile deployment strategies. Webinar attendees discussed:

> Driving engagement, loyalty and sales via mobile and other personalized interactions
> Utilizing retail analytics and machine learning
> Delivering personally relevant and more effective shopper communications
> Managing all 1:1 shopper communications in a single platform

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Creating the Shopper-Centric Store of the FutureUntil recently, the retail industry has only scratched the surface in deploying new, innovative […]

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This installment of the RetailNext webinar series, Retail’s New Mantra: Service, Service, Service, welcomes retail veterans John Thrailkill (The Container Store), Kristina Eastman (Enjoy) and Bridget Johns (RetailNext) as they discuss:

> Today’s new shopper and her shopping journey
> Today’s service imperative
> Service delivery models – Enjoy’s new model and The Container Store’s proven, world-renowned model

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This webinar focuses on lessons learned from recent Holidays past and current economic, retail, and consumer trends that will impact Holiday 2015. Webinar participants will leave with:
• An understanding of key macro-level retail trends impacting the brick-and-mortar environment
• A review of lessons learned from Holiday 2013 & 2014
• Knowledge of current traffic metrics and micro-level trends
• An action plan of MUST DOs for Holiday 2015

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Learn more about the state-of-the-art solutions for retailers, with tools and processes designed not just to improve Loss Prevention functions, but to maximize total ROI through additional benefits for other key store functions like Store Operations, Merchandising, Marketing and more.

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In this installment of the RetailNext webinar series, we welcome industry veterans at Impact21 to explore and learn how convenience stores can use Analytics to measure shopper engagement.

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In this installment of the RetailNext webinar series, attendees will take a deeper dive into retail’s Holiday results, what worked and what didn’t, and why – all with an eye toward improving over the course of the year. In addition, there will be an exploration of new metrics that not only more adequately address retail’s new reality, but that deliver actionable data to retail leaders.

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Mobile technology is redefining retail and new, emerging best practices are rapidly being developed. Mobile goes well beyond POS, and includes both opportunities for engaging shoppers in dialogue and measuring localized “path to purchase” behavior.

In this installment of the RetailNext webinar series, attendees will take a deep dive into proximity marketing and promotions through mobile devices, and retailers’ newfound ability to measure and dynamically influence foot traffic and revenue given current staffing, minimize discounting, and evaluate comprehensive programs.

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Imagine a shopper walking into the retail store of tomorrow. In it, she can customize her ideal shopping experience by deciding how personalized the choices are and how involved the sales staff is. All of her shopping needs are quickly predicted and efficiently met. It’s actually the direction in which retail is headed — and it’s not too far away.

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Today’s analytics technology empowers retailers to better understand shopper behavior and develop insights that drive company sales and measurably improve the customer experience. The result is an increase in shopper retention and loyalty, strengthening relationships that build long-term value.

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