The Future of Retail [INFOGRAPHIC] | RetailNext

Comprehensive In-Store Analytics


The Future of Retail [INFOGRAPHIC]

Ray Hartjen
Ray Hartjen
Director, Content Marketing & Public Relations

No one can predict the future of retail with complete certainty, but the collective insights of industry veterans provide clear clues, starting with shoppers and including a multichannel journey.

What’s the future of retail?

Wouldn’t we all like to know?

The pace of change in the retail industry over the past twenty years has been staggering, and it arguably far outweighs the collective changes made in the 100 years prior. To that, we all have technology and the Internet to thank.

Retailers are rarely technology early adopters, but they sure the heck are fast followers, and the industry is almost continuously seeing new disruptors introduced into the market.

Recently, Retail Vision asked industry experts – me included – for their ideas around what the future of the retail industry holds. In the infographic below, you’ll find our predictive insights.

You’re a retail expert – so, what did we miss? Let me know in the Comments section below, or hit us up on Twitter.

Join the #retail and #inspiringretail conversations on Twitter @RayHartjen and @RetailNext, as well as at

Please include attribution to with this graphic.

The Future of Retail Infographic