Whether they’re shopping video, digital, or film cameras; picking up orders; or dropping by to see the KEH Reserve Collection of rare and collectible cameras - our customers are looking for a seamless sensory experience in our store. With the RetailNext platform, which was incredibly easy to install and setup, we can provide just that by applying a more data-driven and insightful approach to optimizing our in-store experiences using their industry-leading smart store analytics.

While COVID-19 impacted many parts of our business, one of our top priorities was determining how to best manage in-store capacity. RetailNext was able to quickly deliver an occupancy API to provide our guests a real-time view into how busy our stores were at any given time. This innovative approach reinforced why we value their proactive, nimble expertise as Ulta Beauty’s in-store analytics partner.

Our partnership with RetailNext helps us manage our brick and mortar stores with the same level of data as our digital channels. The data has been extremely useful to understand and manage store team performance. Additionally, the pandemic has disrupted traffic trends pretty considerably and the RetailNext data has been critical to managing occupancy levels in-store as well as labor models and task allocation.