運営

正確なトラフィックとコンバージョンデータ、トラフィックトレンドの予測機能などを使用して、オペレーションの質を向上します。

最適化された労働スケジュール、リアルタイムのタスク管理、および現場スタッフと企業スタッフのリモート可視性により、問題点を無くします。

トラフィックとコンバージョン

正確なトラフィックデータで店舗のパフォーマンスを向上させます。トラフィック、POS、人員配置データ、およびマーケティングカレンダーをリアルタイムで統合して、コンバージョン、スタッフの生産性などを最適化します。

Photo: Traffic

混雑状況

混雑状況のしきい値や制限人数など、店舗内の密度に関するインサイトを、すべての店舗でリアルタイムで取得します。

店舗の混雑状況率を測定、表示、コントロールして、買い物客に安心感を与え、安全に店舗を運営します。

当社提供のAPIを活用して、現在の混雑状況率を表示し、Webサイト、モバイルアプリ、またはデジタルサイネージで待ち時間の開示が可能です。

Photo: Store Queue

スタッフの勤務の最適化

スタッフのスケジュールを分析および最適化して、人件費を削減し、コンバージョンを最大化すると同時に、最適な買い物客のエクスペリエンスを確保します。

AI主導のトラフィック予測と規範的な推奨事項により、店舗のスタッフの生産性を向上させます。

Photo: Shopper-Associate Interaction

ストアの最適化

買い物客の行動について深いインサイトを得て、試着室のコンバージョン、店内展示のパフォーマンス、店舗のレイアウトなどを最適化します。

スタッフが適切なタイミングで適切な活動に集中できるようにします。

Photo: Store Design

リモートストア訪問

ウェブとモバイルの両方で利用できるリアルタイムのビデオと高解像度のスナップショットを使用して、いつでもどこからでも簡単に店舗にアクセスして管理できます。

Photo: Remote Associate on Mobile

As the world’s leading lifestyle brand for gamers, Razer is invested in delivering premium experiences for our customers, many of whom are dedicated members of global gaming and esports communities. The RetailNext platform gives us that edge with the ability to deep dive into store data and better understand our customers. As a technologically advanced company with a global footprint, we appreciate the capabilities that RetailNext offers to our brand.

Christine Cherel
Director of Global Retail Experience
Razer Inc
1/23
Headshot: Christine Cherel
Christine Cherel
Director of Global Retail Experience
Razer Inc
1/23

Mizzen+Main created the first performance fabric dress shirt over a decade ago, and we're still growing as we offer a range of products that provide our customers with the comfort, style, and confidence they need. It’s important for people to experience the best Mizzen+Main has to offer when they visit our retail locations. With RetailNext, we can leverage in-store analytics to give that customer experience the full look and feel of our unique brand.

Bethany Muths
CMO
Mizzen+Main
2/23
Headshot: Bethany Muths
Bethany Muths
CMO
Mizzen+Main
2/23

Whether they’re shopping video, digital, or film cameras; picking up orders; or dropping by to see the KEH Reserve Collection of rare and collectible cameras - our customers are looking for a seamless sensory experience in our store. With the RetailNext platform, which was incredibly easy to install and setup, we can provide just that by applying a more data-driven and insightful approach to optimizing our in-store experiences using their industry-leading smart store analytics.

David La Rue
CIO
KEH INC.
3/23
David LaRue
David La Rue
CIO
KEH INC.
3/23

Beginning in 2019, Adore Me embarked on a company-wide endeavor to transform our business model into one that weaves sustainability and social responsibility into everything we do—and becoming a Certified B Corporation marks a huge milestone for us. We couldn’t have achieved this without the help of the RetailNext platform, which helps us to drive high-impact, operational efficiencies at our brick-and-mortar locations on a consistent basis, that contribute to our sustainability goals.

Ranjan Roy
VP of Strategy
Adore Me
4/23
Ranjan Roy
Ranjan Roy
VP of Strategy
Adore Me
4/23

We want fishing to be enjoyed by everyone, and we’re committed to building a community around the Catch Co. brand and forging ever-closer connections with our customers. Bringing that mission into brick-and-mortar stores was the logical next step, and RetailNext’s technologies are helping us to realize that ambition, using data-driven insights to create the most fulfilling, inclusive, and interactive shopping experiences possible.

Teeg Stouffer
Director of Retail Experience
Catch Co.
5/23
Teeg Stouffer
Teeg Stouffer
Director of Retail Experience
Catch Co.
5/23

We are excited to partner with RetailNext as we grow our analytic capabilities and continue to leverage as robust a data set as possible to optimize the unique in-store customer experiences we create for our customers. As a leading direct-to-consumer personal health brand that is expanding its retail footprint, the deep insights that the RetailNext data provides will help keep a pulse on product engagement and other retail strategies.

Jeffrey Wise
Retail Operations Manager
Ritual
6/23
Headshot: Jeffrey Wise
Jeffrey Wise
Retail Operations Manager
Ritual
6/23

Our partnership with RetailNext will help us to offer the same offline experience in-store, critical to our customer's exploration journey at DECIEM. RetailNext is a trusted service within the retail industry that truly understands the needs of its clients, offering bespoke services per partner. As an abnormal retail business, RetailNext has been efficient, organized, and understanding of our needs.

Shona Gleeson
Head of Retail Operational Solutions
Deciem
7/23
Headshot: Shona Gleeson
Shona Gleeson
Head of Retail Operational Solutions
Deciem
7/23

As an expert in brand development in the luxury retail and distribution market for over 65 years, our clients' success is at the core of what we do. We are excited to introduce the RetailNext platform to augment our capabilities in helping over 100 international brands grow their market share in the Middle East.

Ziad AlMalki
Chief Operating Officer
AlMalki Group
8/23
Headshot: Ziad AlMalki
Ziad AlMalki
Chief Operating Officer
AlMalki Group
8/23

当社がデータドリブンな意思決定への投資を継続する中で、店内の顧客ショッピングプロセスを可視化することは非常に重要です。RetailNextは当社にとって素晴らしいパートナーであり、このレベルの洞察はトラフィックとショッピングのパターンを理解するための始まりにすぎないと信じています。

Marc Mastronardi
Chief Store Officer
Macy's
9/23
Headshot: Anonymous
Marc Mastronardi
Chief Store Officer
Macy's
9/23

While COVID-19 impacted many parts of our business, one of our top priorities was determining how to best manage in-store capacity. RetailNext was able to quickly deliver an occupancy API to provide our guests a real-time view into how busy our stores were at any given time. This innovative approach reinforced why we value their proactive, nimble expertise as Ulta Beauty’s in-store analytics partner.

Prama Bhatt
Chief Digital Officer
Ulta
10/23
Headshot: Prama Bhatt
Prama Bhatt
Chief Digital Officer
Ulta
10/23

RetailNextは、Camperにとって優れたグローバルパートナーであり、世界中のあらゆる場所で私たちをサポートしています。彼らは常に私たちにイノベーションをもたらし、私たちの目標達成にどのように貢献できるかを考えてくれています。店舗チームから CEO、組織全体に至るまで、 RetailNext が提供するデータに依存しています。新型コロナウイルス感染症後に店舗が通常の状態に戻るにつれて、このデータは当社の成功にとって非常に重要になっています。

Pere Fiol
Head of Business Technology
Camper
11/23
Headshot: Pere Fiol
Pere Fiol
Head of Business Technology
Camper
11/23

旧来のトラフィックカウントは信頼性が低く、The Container Storeでは長い間補助的な指標としてしか用いられませんでした。しかし、RetailNextとのパートナーシップを通じてそれは変化し、今ではトラフィックは人員計画や真の顧客コンバージョンを理解するための重要な指標になりました。

Matt Evans
Senior Director of Business Insights and Analytics
The Container Store
12/23
Headshot: Matt Evans
Matt Evans
Senior Director of Business Insights and Analytics
The Container Store
12/23

When looking for a solution that would help us run our stores and protect our teams and assets, it became clear that RetailNext was the best choice on the market. We are able to save ~40% versus using separate systems for traffic counting and loss prevention. During the pandemic, the system has also been incredibly helpful for remote compliance monitoring.

Brent Paulsen
Managing Director and Head of Retail
UNTUCKit
13/23
Headshot: Brent Paulsen
Brent Paulsen
Managing Director and Head of Retail
UNTUCKit
13/23

When looking for a solution that would help us run our stores and protect our teams and assets, it became clear that RetailNext was the best choice on the market. We are able to save ~40% versus using separate systems for traffic counting and loss prevention. During the pandemic, the system has also been incredibly helpful for remote compliance monitoring.

Brent Paulsen
Managing Director, Head of Retail
UNTUCKit
14/23
Headshot: Brent Paulsen
Brent Paulsen
Managing Director, Head of Retail
UNTUCKit
14/23

With RetailNext we were able to increase our conversion from 22 to 27% fleetwide. We had better access to the data, in real time, giving our teams the data they needed to drive performance.

Tre Mosby
Operations Analyst
Hurley
15/23
Headshot: Tre Mosby
Tre Mosby
Operations Analyst
Hurley
15/23

RetailNextソリューションは、当社の店舗運営、マーケティング、損失防止戦略の中心となっています。当社のチームは、ポータルの分析とリアルタイムのモバイルアプリを定期的に利用して、さまざまな指標で店舗のコンプライアンスを監視しています。コロナ禍において、あらゆるデバイスからのビデオは私たちにとって重要なツールでした。

David Sherwood
CEO
Daniel's Jewelers
16/23
Headshot: David Sherwood
David Sherwood
CEO
Daniel's Jewelers
16/23

過去数年間、RetailNextは、CEOとしての私が組織全体で業績ベースの文化を推進するのに役立ってきました。RetailNext によって生成された洞察とデータは、お客様に満足のためデータに基づいた施策を行うのに不可欠なものとなっています。また、RetailNextのプラトフォームはマーケティング効率を向上させ、人員配置から店舗レイアウトやマーチャンダイジングに至るまで、あらゆる面での意思決定を簡素化しています。私たちをサポートしてくれるチームと、彼らが私たちの成功に真に投資していることに非常に感銘を受けました。

Damian Hall
CEO
Tanaka Megane
17/23
Headshot: Damian Hall
Damian Hall
CEO
Tanaka Megane
17/23

RetailNext provides Soft Surroundings with valuable insights on store traffic which means we are always staffed to perfection! When our customer wants to shop, we’re right there to help her get the fashion and comfort she can't live without.

Marc Galloway
VP of Operations
Soft Surroundings
18/23
Headshot: Marc Galloway
Marc Galloway
VP of Operations
Soft Surroundings
18/23

When our business partners ask questions like "what kind of displays work best", we always turn to RetailNext. The actionable data is limitless. RetailNext delivers the most accurate, most robust metrics for entrance traffic and their ability to understand the full path of a shopper is unrivaled. I really value their partnership and look forward to expanding our capabilities with them at On-Running.

Jonathan Jimenez
Retail Technology Project Manager
On Running
19/23
Headshot: Jonathan Jimenez
Jonathan Jimenez
Retail Technology Project Manager
On Running
19/23

Our partnership with RetailNext helps us manage our brick and mortar stores with the same level of data as our digital channels. The data has been extremely useful to understand and manage store team performance. Additionally, the pandemic has disrupted traffic trends pretty considerably and the RetailNext data has been critical to managing occupancy levels in-store as well as labor models and task allocation.

Mark Boonnark
Founder & COO
Healthy Spot
20/23
Headshot: Mark Boonnark
Mark Boonnark
Founder & COO
Healthy Spot
20/23

When we started opening stores, we needed data to drive the same kind of performance we had on our digital channels. RetailNext was recommended by one of our advisors and the partnership has been incredible. The measurement of brick and mortar is key to our business as we continue to grow and open new stores.

Anthony Campolattaro
Chief Operating Officer
New West Knifeworks
21/23
Headshot: Anthony Campolattaro
Anthony Campolattaro
Chief Operating Officer
New West Knifeworks
21/23

RetailNext is a critical partner for our stores across the GCC. Their accurate measurement of in-store shopper behavior helps us deliver the best service by giving us the data we need to staff our stores accordingly and to measure performance across all of our locations. This data is critical to driving the best operational and marketing programs for our business.

Ayman Beydoun
Chief Operating Officer
BFL Group
22/23
Headshot: Ayman Beydoun
Ayman Beydoun
Chief Operating Officer
BFL Group
22/23

Our retail brands in Taiwan have benefited tremendously from the deployment of RetailNext. The data is extremely accurate and very easy for our teams to use. I am especially impressed with the Company's global mindset and their willingness to invest in our success. We are early in our analytics journey and are excited to continue to drive performance in our stores across the region with the suite of products provided by RetailNext.

Jacky Leung
Chief Information Officer
Bluebell Group
23/23
Headshot: Jacky Leung
Jacky Leung
Chief Information Officer
Bluebell Group
23/23

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