Image: IoT Breakthrough Of The Year Award

IoT Breakthrough Of The Year Award

Best Retail Insights Winner 2025

正確なトラフィック

トラフィック 2.0

包括的な防犯カメラセキュリティ

ビデオセキュリティ

リアルタイム店内混雑状況

店内混雑状況

買い物客パスの洞察

カスタマージャーニー

マーチャンダイジングコンプライアンス

ビジュアルマーチャンダイジング

次世代IoTセンサー

オーロラセンサー

製品&ソリューション

全て

資料

ケーススタディ

ブログ

リソース

RetailNextとは？

採用情報

Events

プレスリリース

経営陣

Support

会社情報

お問い合わせ

免責事項

サイトマップ

クッキーの設定

探す

ヘルプ

店舗運営の最適化

運営

実証済みのROIで縮小を削減

資産保護

最適な店舗レイアウトとコンプライアンスを確保する

マーチャンダイジング

店舗体験のテストと測定

ストアデザイン

パワーオムニチャネルマーケティング

マーケティング

小売向けソリューション

あなたの業界向けのソリューション

 小売カテゴリー

リース、マーケティング、運用戦略を最適化する

ショッピングセンター

セキュリティ、購入体験、およびマーケティングのためのソリューション

レストラン

運営とセキュリティのための強力な分析

建物および施設

ブランチの設計と運用のためのデータ主導戦略

リテールバンキング

あらゆる物理的な場所に対する強力な分析

その他の活用

産業

リセラーパートナー

テクノロジーパートナー

Referral Partner

パートナー

Benchmarks Hub

Benchmarks

Estimate Your Costs

Pricing

&lt;h3&gt;&lt;strong&gt;VP of Product Management&lt;/strong&gt;&lt;/h3&gt;
&lt;h3&gt;&lt;strong&gt;About the Role&lt;/strong&gt;&lt;/h3&gt;
&lt;p&gt;We are hiring a VP of Product Management to lead our product organization through its next phase of growth. This leadership role reports directly to the CEO and is responsible for product strategy, team development, and evolving the operating model that supports both.&lt;/p&gt;
&lt;p&gt;RetailNext has built a strong foundation in retail analytics with products trusted by major global retailers. The opportunity ahead is to extend that foundation by combining deep retail expertise, data, and emerging AI capabilities to deliver even greater customer value.&lt;/p&gt;
&lt;p&gt;We’re looking for a product leader who combines strategic thinking with strong customer and product engagement, someone who can help the organization scale thoughtfully while partnering closely across Product, Engineering, Sales, and the executive team.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Reports to:&lt;/strong&gt; CEO&lt;br&gt;&lt;strong&gt;Location:&lt;/strong&gt; Europe, Remote&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What You’ll Do&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Product Vision &amp;amp; Strategy&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Set and own the strategic product vision across our platform, including Traffic, Labs, and Asset Protection&lt;/li&gt;
&lt;li&gt;Help shape how RetailNext evolves its product offering through AI-native and agentic capabilities that make customer insights more accessible and actionable&lt;/li&gt;
&lt;li&gt;Maintain an informed view of the AI landscape and evaluate emerging capabilities for practical customer and business impact&lt;/li&gt;
&lt;li&gt;Stay closely connected to the product experience and customer workflows to identify opportunities for improvement and growth&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Product Culture &amp;amp; Ways of Working&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Continue evolving how the product organization operates across prioritization, delivery cadence, cross-functional collaboration, and team structure&lt;/li&gt;
&lt;li&gt;Encourage a culture of rapid iteration, experimentation, and continuous customer feedback&lt;/li&gt;
&lt;li&gt;Partner closely with engineering leadership to refine how Product and Engineering work together as the business and platform evolve&lt;/li&gt;
&lt;li&gt;Apply flexible and pragmatic approaches to product development based on the needs of the business and teams&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Customer Engagement &amp;amp; Market Intelligence&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Spend significant time with customers to understand their workflows, business priorities, and competitive environment&lt;/li&gt;
&lt;li&gt;Participate directly in customer conversations, product demonstrations, and strategic evaluations&lt;/li&gt;
&lt;li&gt;Strengthen competitive intelligence capabilities to support strategic product decisions&lt;/li&gt;
&lt;li&gt;Translate customer and market insights into clear roadmap priorities and investment decisions&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Team Building &amp;amp; Development&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Build, mentor, and lead a high-performing product organization grounded in customer-centric thinking&lt;/li&gt;
&lt;li&gt;Define clear ownership areas and expectations for product managers&lt;/li&gt;
&lt;li&gt;Support a collaborative team culture where customer engagement and cross-functional partnership are part of everyday work&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Cross-Functional Partnership&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Build strong partnerships with engineering teams through product depth, customer insight, and sound judgment&lt;/li&gt;
&lt;li&gt;Collaborate closely with engineering leadership to align product direction, technical decisions, and delivery outcomes&lt;/li&gt;
&lt;li&gt;Align with sales leadership on customer acquisition, retention, and market priorities&lt;/li&gt;
&lt;li&gt;Work effectively across global teams and time zones, including engineering leaders based in Europe&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What We’re Looking For&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Required&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Proven B2B product management experience at a senior level, with a track record of shaping product strategy and organizational effectiveness&lt;/li&gt;
&lt;li&gt;Experience partnering with engineering leadership to evolve delivery practices with a strong learning and iteration mindset&lt;/li&gt;
&lt;li&gt;A thoughtful point of view on how AI and agentic technologies are shaping B2B software, supported by practical experience&lt;/li&gt;
&lt;li&gt;Experience building products for business users who are not deeply technical&lt;/li&gt;
&lt;li&gt;Strong customer instincts and curiosity about how customers operate and make decisions&lt;/li&gt;
&lt;li&gt;The ability to build influence and credibility across functions, particularly with engineering and executive stakeholders&lt;/li&gt;
&lt;li&gt;Excellent communication skills — concise, direct, and effective with executives, customers, and technical teams alike&lt;/li&gt;
&lt;li&gt;Willingness to travel regularly; this is essential to the role&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Valued but Not Required&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Previous executive team experience&lt;/li&gt;
&lt;li&gt;Retail technology background&lt;/li&gt;
&lt;li&gt;Entrepreneurial or startup experience&lt;/li&gt;
&lt;li&gt;SaaS platform experience&lt;/li&gt;
&lt;li&gt;Experience leading product through a significant platform or business model evolution&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What We Offer&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Executive-level role reporting directly to the CEO as part of the company’s senior leadership team&lt;/li&gt;
&lt;li&gt;Ownership of the product organization, including team structure, operating model, and strategic direction&lt;/li&gt;
&lt;li&gt;An opportunity to shape product strategy at the intersection of retail analytics and emerging AI capabilities&lt;/li&gt;
&lt;li&gt;Monthly Recharge Day&lt;/li&gt;
&lt;li&gt;Holiday Exchange Program&lt;/li&gt;
&lt;li&gt;Best Self Benefit Program&lt;/li&gt;
&lt;li&gt;Medical Insurance&lt;/li&gt;
&lt;li&gt;Work from Anywhere up to 90 days&lt;/li&gt;
&lt;/ul&gt;

VP, Product Management

&lt;h1&gt;&lt;strong&gt;Staff Accountant&amp;nbsp;&lt;/strong&gt;&lt;/h1&gt;
&lt;h2&gt;&lt;strong&gt;About the Role&lt;/strong&gt;&lt;/h2&gt;
&lt;p&gt;We&#39;re looking for a Staff Accountant to own the full AP cycle at RetailNext — from vendor onboarding and invoice processing through payment execution and month-end close. This is a high-accountability, detail-driven role at the heart of a lean, globally distributed finance team.&lt;/p&gt;
&lt;p&gt;The right person for this seat is exceptionally organized, fluent in NetSuite, and takes genuine pride in accurate books. They don&#39;t wait to be managed toward deadlines — they own them. They catch discrepancies early, communicate proactively, and bring the same care to vendor relationships as they do to the numbers themselves.&lt;/p&gt;
&lt;p&gt;This is an opportunity to join a globally distributed team supporting one of the most innovative companies in retail analytics, with the autonomy and tooling to do your best work from anywhere in the Philippines.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Reports to:&lt;/strong&gt; Accounts Payable Manager&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Location:&lt;/strong&gt; Philippines, Remote&lt;/p&gt;
&lt;h2&gt;&lt;strong&gt;What You&#39;ll Do&lt;/strong&gt;&lt;/h2&gt;
&lt;p&gt;&lt;strong&gt;Accounts Payable &amp;amp; Vendor Management&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Manage the end-to-end AP process: vendor setup, purchase orders, invoice processing, and payment execution&lt;/li&gt;
&lt;li&gt;Maintain complete and accurate vendor records, including W-8/W-9 documentation&lt;/li&gt;
&lt;li&gt;Perform invoice coding and 3-way matching; resolve discrepancies quickly and completely&lt;/li&gt;
&lt;li&gt;Own vendor communication with clear, professional follow-through throughout&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Expense Management &amp;amp; Payments&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Review and approve expense reports and corporate credit card transactions in Expensify, syncing accurately to NetSuite&lt;/li&gt;
&lt;li&gt;Execute payments via checks, wires, and electronic transfers; post related transactions correctly and on time&lt;/li&gt;
&lt;li&gt;Monitor the AP aging report and surface outstanding items before they become issues&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Month-End Close &amp;amp; Reconciliation&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Drive the AP portion of month-end close: journal entries, accruals, and AP reconciliations&lt;/li&gt;
&lt;li&gt;Reconcile vendor statements, prepaid expenses, and fixed asset schedules&lt;/li&gt;
&lt;li&gt;Prepare and review AP aging reports to support accurate financial reporting&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Tax Compliance &amp;amp; Audit Support&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Handle 1099 preparation, sales tax filings, and property tax compliance&lt;/li&gt;
&lt;li&gt;Support internal and external audits with accurate documentation and timely responses&lt;/li&gt;
&lt;li&gt;Contribute to ad hoc finance projects as the business grows and evolves&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;&lt;strong&gt;What We&#39;re Looking For&lt;/strong&gt;&lt;/h2&gt;
&lt;p&gt;&lt;strong&gt;Required&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;2+ years of hands-on accounts payable experience&lt;/li&gt;
&lt;li&gt;Working knowledge of NetSuite — invoice processing, GL coding, vendor management&lt;/li&gt;
&lt;li&gt;Experience with Expensify or a comparable expense management tool&lt;/li&gt;
&lt;li&gt;Solid grasp of AP fundamentals: 3-way matching, accruals, prepaids, fixed assets&lt;/li&gt;
&lt;li&gt;Familiarity with 1099 filing and basic sales tax compliance&lt;/li&gt;
&lt;li&gt;Exceptionally organized with a strong eye for detail and a low tolerance for unresolved discrepancies&lt;/li&gt;
&lt;li&gt;Comfortable managing competing deadlines in a remote, async-first environment&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Valued but Not Required&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Experience supporting month-end close in a multi-entity or international finance environment&lt;/li&gt;
&lt;li&gt;Background in SaaS, tech, or B2B companies&lt;/li&gt;
&lt;li&gt;Exposure to audit preparation and financial controls&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;&lt;strong&gt;What We Offer&lt;/strong&gt;&lt;/h2&gt;
&lt;ul&gt;
&lt;li&gt;Full ownership of the AP cycle — from vendor onboarding through payment execution, with real accountability for the numbers that close the books each month&lt;/li&gt;
&lt;li&gt;Work with a globally distributed finance team supporting a fast-growing B2B SaaS company whose customers are some of the world&#39;s largest retailers&lt;/li&gt;
&lt;li&gt;Remote-first flexibility with genuine autonomy over how and when you do your best work&lt;/li&gt;
&lt;li&gt;Monthly Recharge Day&lt;/li&gt;
&lt;li&gt;Holiday Exchange Program&lt;/li&gt;
&lt;li&gt;Best Self Benefit Program&lt;/li&gt;
&lt;li&gt;Medical Insurance&lt;/li&gt;
&lt;li&gt;Work from Anywhere up to 90 days&lt;/li&gt;
&lt;/ul&gt;

Staff Accountant - Maternity Cover

&lt;h1&gt;&lt;strong&gt;Junior Project Manager&lt;/strong&gt;&lt;/h1&gt;
&lt;h2&gt;&lt;strong&gt;About the role&lt;/strong&gt;&lt;/h2&gt;
&lt;p&gt;We&#39;re looking for a Junior Project Manager to support our deployment projects and grow into a confident, independent project manager within our PMO. This role sits at the heart of how RetailNext delivers for customers — you&#39;ll own the administrative and coordination work for live deployments while building the judgment and process knowledge that comes with running projects end-to-end.&lt;/p&gt;
&lt;p&gt;The right person is organized, detail-driven, and genuinely eager to learn. You&#39;re comfortable owning the parts of a project you can run yourself, you ask good questions when you&#39;re not sure, and you escalate cleanly when a customer conversation needs a more experienced hand. You take responsibility for what&#39;s on your plate and you communicate honestly about where you need support.&lt;/p&gt;
&lt;p&gt;This is a development role with a real growth path. You&#39;ll start with supervised onboarding, take on routine deployments independently by months 4–8, and expand your project portfolio across your first year. The PMO is structured to support your growth into Project Manager and Senior Project Manager seats over time.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Reports to:&lt;/strong&gt; PMO Team Leader&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Location:&lt;/strong&gt; Remote — Philippines&lt;/p&gt;
&lt;h2&gt;&lt;strong&gt;What You&#39;ll Do&lt;/strong&gt;&lt;/h2&gt;
&lt;p&gt;&lt;strong&gt;Project Management &amp;amp; Customer Coordination&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Manage concurrent deployment projects with mentor guidance, gradually taking on more autonomy as you build proficiency&lt;/li&gt;
&lt;li&gt;Execute the full deployment lifecycle following established RetailNext processes, learning where and how to adapt as situations require&lt;/li&gt;
&lt;li&gt;Serve as the primary point of contact for lower-complexity customer accounts, holding regular communication and clear expectations&lt;/li&gt;
&lt;li&gt;Handle routine customer communications directly and escalate more complex discussions to senior team members&lt;/li&gt;
&lt;li&gt;Manage project budgets, coordinate resources, and track progress against milestones with a sense of urgency&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Documentation, Quotes &amp;amp; Logistics&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Own project documentation end-to-end — keep records current, organized, and clean enough that any teammate can pick up where you left off&lt;/li&gt;
&lt;li&gt;Complete deployment checklists and apply quality and compliance standards as you learn them&lt;/li&gt;
&lt;li&gt;Generate accurate project quotes using established pricing models and customer requirements&lt;/li&gt;
&lt;li&gt;Coordinate vendor communications, scheduling, and on-the-ground logistics independently&lt;/li&gt;
&lt;li&gt;Manage RMA processes, equipment returns, deployment handovers, and shipping/delivery tracking&lt;/li&gt;
&lt;li&gt;Prepare status reports, dashboards, and project summaries for internal and external stakeholders&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Problem-Solving &amp;amp; Team Integration&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Identify and categorize deployment challenges with input from senior PMs, escalating cleanly where needed&lt;/li&gt;
&lt;li&gt;Develop troubleshooting instincts for routine issues and learn the escalation patterns for the harder ones&lt;/li&gt;
&lt;li&gt;Shadow Senior PMs on complex deployments to observe how more advanced project management works in practice&lt;/li&gt;
&lt;li&gt;Adhere to PMO SLAs across customer responses, quote delivery, shipping coordination, SmartOps updates, and internal communication&lt;/li&gt;
&lt;li&gt;Meet or exceed PMO KPIs while contributing to broader team performance goals&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Skill Development &amp;amp; Career Progression&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Attend training on retail technology solutions, installation procedures, and industry best practices&lt;/li&gt;
&lt;li&gt;Document your learnings and contribute to the team&#39;s knowledge management initiatives&lt;/li&gt;
&lt;li&gt;Participate in project planning meetings and contribute to timeline development and risk assessment&lt;/li&gt;
&lt;li&gt;Contribute to process improvement initiatives and help shape training materials for future hires&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;&lt;strong&gt;What We&#39;re Looking For&lt;/strong&gt;&lt;/h2&gt;
&lt;p&gt;&lt;strong&gt;Required&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;1–2 years of project management, coordination, or customer service experience&lt;/li&gt;
&lt;li&gt;Strong organizational skills and sharp attention to detail&lt;/li&gt;
&lt;li&gt;Excellent written and verbal communication&lt;/li&gt;
&lt;li&gt;Genuine eagerness to learn PM expertise and grow under mentorship&lt;/li&gt;
&lt;li&gt;Ability to work effectively with guidance while building independence&lt;/li&gt;
&lt;li&gt;Basic understanding of deployment processes, retail technology, or related business processes&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Valued but Not Required&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Prior exposure to retail, IoT, or hardware deployment projects&lt;/li&gt;
&lt;li&gt;Experience coordinating vendors or third-party installers&lt;/li&gt;
&lt;li&gt;Familiarity with project management tools and CRMs (e.g., Salesforce, Asana, Jira)&lt;/li&gt;
&lt;li&gt;Working knowledge of SLA-driven service operations&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;&lt;strong&gt;What We Offer&lt;/strong&gt;&lt;/h2&gt;
&lt;ul&gt;
&lt;li&gt;Structured mentorship from senior PMs and PMO leadership — you&#39;ll shadow real deployments, learn the full playbook, and get coached as you take on more ownership&lt;/li&gt;
&lt;li&gt;A clear, milestone-based development path — from supervised onboarding in your first 3 months to running routine deployments independently by month 12, with visible scope growth at each stage&lt;/li&gt;
&lt;li&gt;A visible role at the heart of customer success — deployments are where RetailNext meets the customer, and your work directly shapes whether they thrive on our platform&lt;/li&gt;
&lt;li&gt;Monthly Recharge Day&lt;/li&gt;
&lt;li&gt;Holiday Exchange Program&lt;/li&gt;
&lt;li&gt;Best Self Benefit Program&lt;/li&gt;
&lt;li&gt;Medical Insurance&lt;/li&gt;
&lt;li&gt;Work from Anywhere up to 90 days&lt;/li&gt;
&lt;/ul&gt;

Junior Project Manager

&lt;p&gt;&lt;/p&gt;
&lt;h1 class=&quot;text-text-100 mt-3 -mb-1 text-[1.375rem] font-bold&quot;&gt;Product Marketing Coordinator&lt;/h1&gt;
&lt;h2 class=&quot;text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold&quot;&gt;About the role&lt;/h2&gt;
&lt;p class=&quot;font-claude-response-body break-words whitespace-normal leading-[1.7]&quot;&gt;We&#39;re looking for a Product Marketing Coordinator to own how RetailNext&#39;s products show up in the market — the positioning, the messaging, the campaigns, and the content that turns features into customer adoption. This role sits at the bridge between Product and the rest of the go-to-market organization, working closely with Marketing, Sales, and our Retail Engagement Managers (REMs).&lt;/p&gt;
&lt;p class=&quot;font-claude-response-body break-words whitespace-normal leading-[1.7]&quot;&gt;The person who thrives here is part storyteller, part student of the market. You&#39;ll go deep on the product to understand it inside-out, deep on our buyers to understand how they actually make decisions, and deep on our competitors to know exactly how we win. Then you&#39;ll turn all of that into messaging, campaigns, and sales enablement content that moves the needle. You&#39;re comfortable juggling multiple workstreams — a launch one week, a case study the next, a competitive battlecard after that — and you keep them all moving without dropping the quality bar.&lt;/p&gt;
&lt;p class=&quot;font-claude-response-body break-words whitespace-normal leading-[1.7]&quot;&gt;If you like the idea of a role where your work is visible across the whole company — where Product, Sales, and Marketing all rely on what you build — this is that seat.&lt;/p&gt;
&lt;p class=&quot;font-claude-response-body break-words whitespace-normal leading-[1.7]&quot;&gt;&lt;strong&gt;Reports to:&lt;/strong&gt; Global Marketing Manager&lt;/p&gt;
&lt;p class=&quot;font-claude-response-body break-words whitespace-normal leading-[1.7]&quot;&gt;&lt;strong&gt;Location:&lt;/strong&gt; Remote, South Africa-based&lt;/p&gt;
&lt;h2 class=&quot;text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold&quot;&gt;What You&#39;ll Do&lt;/h2&gt;
&lt;p class=&quot;font-claude-response-body break-words whitespace-normal leading-[1.7]&quot;&gt;&lt;strong&gt;Product Positioning &amp;amp; Messaging&lt;/strong&gt;&lt;/p&gt;
&lt;ul class=&quot;[li_&amp;amp;]:mb-0 [li_&amp;amp;]:mt-1 [li_&amp;amp;]:gap-1 [&amp;amp;:not(:last-child)_ul]:pb-1 [&amp;amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3&quot;&gt;
&lt;li class=&quot;font-claude-response-body whitespace-normal break-words pl-2&quot;&gt;Become a true expert on the RetailNext product suite — what it does, how it works, and why it matters to the customers we serve&lt;/li&gt;
&lt;li class=&quot;font-claude-response-body whitespace-normal break-words pl-2&quot;&gt;Define and amplify our value propositions and unique selling points in partnership with Product, the Global Marketing Manager, and the CRO&lt;/li&gt;
&lt;li class=&quot;font-claude-response-body whitespace-normal break-words pl-2&quot;&gt;Translate technical product detail into clear, compelling benefits that resonate with non-technical buyers&lt;/li&gt;
&lt;li class=&quot;font-claude-response-body whitespace-normal break-words pl-2&quot;&gt;Develop product positioning and messaging that&#39;s tailored to specific buyer personas and market segments&lt;/li&gt;
&lt;li class=&quot;font-claude-response-body whitespace-normal break-words pl-2&quot;&gt;Keep all product marketing copy aligned with the RetailNext brand voice&lt;/li&gt;
&lt;/ul&gt;
&lt;p class=&quot;font-claude-response-body break-words whitespace-normal leading-[1.7]&quot;&gt;&lt;strong&gt;Market &amp;amp; Customer Intelligence&lt;/strong&gt;&lt;/p&gt;
&lt;ul class=&quot;[li_&amp;amp;]:mb-0 [li_&amp;amp;]:mt-1 [li_&amp;amp;]:gap-1 [&amp;amp;:not(:last-child)_ul]:pb-1 [&amp;amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3&quot;&gt;
&lt;li class=&quot;font-claude-response-body whitespace-normal break-words pl-2&quot;&gt;Lead competitive intelligence — be the in-house expert on how our competitors are positioned, where they&#39;re strong, and where we win&lt;/li&gt;
&lt;li class=&quot;font-claude-response-body whitespace-normal break-words pl-2&quot;&gt;Identify trends, market influencers, and shifts in customer needs across the retail analytics landscape&lt;/li&gt;
&lt;li class=&quot;font-claude-response-body whitespace-normal break-words pl-2&quot;&gt;Build and maintain Ideal Customer Profiles (ICPs) and detailed buyer personas — who they are, how they buy, what they care about, and where they get their information&lt;/li&gt;
&lt;li class=&quot;font-claude-response-body whitespace-normal break-words pl-2&quot;&gt;Share competitive and customer insights with Sales and Product to sharpen strategy and roadmap decisions&lt;/li&gt;
&lt;/ul&gt;
&lt;p class=&quot;font-claude-response-body break-words whitespace-normal leading-[1.7]&quot;&gt;&lt;strong&gt;Product Launches &amp;amp; Campaigns&lt;/strong&gt;&lt;/p&gt;
&lt;ul class=&quot;[li_&amp;amp;]:mb-0 [li_&amp;amp;]:mt-1 [li_&amp;amp;]:gap-1 [&amp;amp;:not(:last-child)_ul]:pb-1 [&amp;amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3&quot;&gt;
&lt;li class=&quot;font-claude-response-body whitespace-normal break-words pl-2&quot;&gt;Own product launches end-to-end — build the deployment timeline, develop the messaging, and manage the cross-functional rollout for both net-new products and major releases&lt;/li&gt;
&lt;li class=&quot;font-claude-response-body whitespace-normal break-words pl-2&quot;&gt;Develop and run product marketing campaigns including upgrade campaigns, upsell initiatives, and website engagement strategies&lt;/li&gt;
&lt;li class=&quot;font-claude-response-body whitespace-normal break-words pl-2&quot;&gt;Design persona- and segment-specific campaigns that meet buyers where they actually pay attention&lt;/li&gt;
&lt;li class=&quot;font-claude-response-body whitespace-normal break-words pl-2&quot;&gt;Measure campaign performance and use the data to refine what we do next&lt;/li&gt;
&lt;/ul&gt;
&lt;p class=&quot;font-claude-response-body break-words whitespace-normal leading-[1.7]&quot;&gt;&lt;strong&gt;Content &amp;amp; Sales Enablement&lt;/strong&gt;&lt;/p&gt;
&lt;ul class=&quot;[li_&amp;amp;]:mb-0 [li_&amp;amp;]:mt-1 [li_&amp;amp;]:gap-1 [&amp;amp;:not(:last-child)_ul]:pb-1 [&amp;amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3&quot;&gt;
&lt;li class=&quot;font-claude-response-body whitespace-normal break-words pl-2&quot;&gt;Create and manage a wide range of product marketing content — case studies, white papers, blog articles, social posts, webinars, ebooks, video, print and digital ads, email content, and website copy&lt;/li&gt;
&lt;li class=&quot;font-claude-response-body whitespace-normal break-words pl-2&quot;&gt;Build sales enablement assets — battlecards, presentation decks, one-pagers, demo scripts, and templates — that help Sales communicate value with confidence&lt;/li&gt;
&lt;li class=&quot;font-claude-response-body whitespace-normal break-words pl-2&quot;&gt;Drive customer advocate marketing to support retention and reduce churn&lt;/li&gt;
&lt;li class=&quot;font-claude-response-body whitespace-normal break-words pl-2&quot;&gt;Evangelize current product messaging and benefits across the GTM organization so Sales, REMs, and CS all tell the same story&lt;/li&gt;
&lt;/ul&gt;
&lt;h2 class=&quot;text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold&quot;&gt;What We&#39;re Looking For&lt;/h2&gt;
&lt;p class=&quot;font-claude-response-body break-words whitespace-normal leading-[1.7]&quot;&gt;&lt;strong&gt;Required&lt;/strong&gt;&lt;/p&gt;
&lt;ul class=&quot;[li_&amp;amp;]:mb-0 [li_&amp;amp;]:mt-1 [li_&amp;amp;]:gap-1 [&amp;amp;:not(:last-child)_ul]:pb-1 [&amp;amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3&quot;&gt;
&lt;li class=&quot;font-claude-response-body whitespace-normal break-words pl-2&quot;&gt;2+ years of experience in product marketing, content marketing, or a closely related marketing role&lt;/li&gt;
&lt;li class=&quot;font-claude-response-body whitespace-normal break-words pl-2&quot;&gt;Strong written and verbal communication — you can write a case study, a battlecard, and a launch email and they all sound like RetailNext&lt;/li&gt;
&lt;li class=&quot;font-claude-response-body whitespace-normal break-words pl-2&quot;&gt;Demonstrated ability to translate technical product detail into customer-facing benefits&lt;/li&gt;
&lt;li class=&quot;font-claude-response-body whitespace-normal break-words pl-2&quot;&gt;Comfort managing multiple campaigns and content workstreams in parallel without missing deadlines&lt;/li&gt;
&lt;li class=&quot;font-claude-response-body whitespace-normal break-words pl-2&quot;&gt;Track record of working cross-functionally with Product, Sales, and Marketing teams&lt;/li&gt;
&lt;li class=&quot;font-claude-response-body whitespace-normal break-words pl-2&quot;&gt;Ability to conduct market and competitive research and turn findings into positioning, messaging, and content&lt;/li&gt;
&lt;/ul&gt;
&lt;p class=&quot;font-claude-response-body break-words whitespace-normal leading-[1.7]&quot;&gt;&lt;strong&gt;Valued but Not Required&lt;/strong&gt;&lt;/p&gt;
&lt;ul class=&quot;[li_&amp;amp;]:mb-0 [li_&amp;amp;]:mt-1 [li_&amp;amp;]:gap-1 [&amp;amp;:not(:last-child)_ul]:pb-1 [&amp;amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3&quot;&gt;
&lt;li class=&quot;font-claude-response-body whitespace-normal break-words pl-2&quot;&gt;B2B SaaS background, ideally in retail technology, analytics, or a related vertical&lt;/li&gt;
&lt;li class=&quot;font-claude-response-body whitespace-normal break-words pl-2&quot;&gt;Experience building buyer personas, ICPs, or competitive battlecards from scratch&lt;/li&gt;
&lt;li class=&quot;font-claude-response-body whitespace-normal break-words pl-2&quot;&gt;Hands-on experience with marketing analytics platforms and content performance measurement&lt;/li&gt;
&lt;li class=&quot;font-claude-response-body whitespace-normal break-words pl-2&quot;&gt;Experience producing video, webinar, or podcast content alongside written assets&lt;/li&gt;
&lt;/ul&gt;
&lt;h2 class=&quot;text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold&quot;&gt;What We Offer&lt;/h2&gt;
&lt;ul class=&quot;[li_&amp;amp;]:mb-0 [li_&amp;amp;]:mt-1 [li_&amp;amp;]:gap-1 [&amp;amp;:not(:last-child)_ul]:pb-1 [&amp;amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3&quot;&gt;
&lt;li class=&quot;font-claude-response-body whitespace-normal break-words pl-2&quot;&gt;Real influence on how RetailNext shows up in market — you&#39;ll shape positioning, messaging, and narrative across every customer-facing surface, with direct input into Product, Sales, and CRO conversations&lt;/li&gt;
&lt;li class=&quot;font-claude-response-body whitespace-normal break-words pl-2&quot;&gt;Creative range across the full content spectrum — one week you&#39;re writing a case study, the next you&#39;re scripting a launch video or building a competitive battlecard. The work doesn&#39;t get stale&lt;/li&gt;
&lt;li class=&quot;font-claude-response-body whitespace-normal break-words pl-2&quot;&gt;A visible bridge role between Product and GTM — your work is what lands new features with customers and what arms the sales team for every conversation&lt;/li&gt;
&lt;li class=&quot;font-claude-response-body whitespace-normal break-words pl-2&quot;&gt;Monthly Recharge Day&lt;/li&gt;
&lt;li class=&quot;font-claude-response-body whitespace-normal break-words pl-2&quot;&gt;Holiday Exchange Program&lt;/li&gt;
&lt;li class=&quot;font-claude-response-body whitespace-normal break-words pl-2&quot;&gt;Best Self Benefit Program&lt;/li&gt;
&lt;li class=&quot;font-claude-response-body whitespace-normal break-words pl-2&quot;&gt;Medical Insurance&lt;/li&gt;
&lt;li class=&quot;font-claude-response-body whitespace-normal break-words pl-2&quot;&gt;Work from Anywhere up to 90 days&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;/p&gt;

Product Marketing Coordinator

&lt;h1&gt;&lt;strong&gt;Project Coordinator&lt;/strong&gt;&lt;/h1&gt;
&lt;h2&gt;&lt;strong&gt;About the Role&lt;/strong&gt;&lt;/h2&gt;
&lt;p&gt;We&#39;re looking for a Project Coordinator to join RetailNext&#39;s PMO team and provide essential support to our Project Managers across strategic and high-volume deployments. This role sits at the center of how we deliver for our most important customers — keeping documentation sharp, milestones on track, and coordination running smoothly.&lt;/p&gt;
&lt;p&gt;You&#39;re detail-oriented to the point where errors genuinely bother you, and you take ownership of tasks without needing to be chased. You&#39;re a quick learner who&#39;s energized by getting things right, and you communicate honestly when something&#39;s off-track. You&#39;d rather ask the right question early than fix a problem late.&lt;/p&gt;
&lt;p&gt;This is an early-career role with a defined path forward. The first six months are about building administrative excellence supporting Named Account customers; from month seven onward, you take on increased PM support responsibilities across strategic deployments. For someone who&#39;s organized, curious, and wants to grow into project management, this is the right place to start.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Reports to:&lt;/strong&gt; PM Team Leader&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Location:&lt;/strong&gt; Remote, South Africa&lt;/p&gt;
&lt;h2&gt;&lt;strong&gt;What You&#39;ll Do&lt;/strong&gt;&lt;/h2&gt;
&lt;p&gt;&lt;strong&gt;Named Account &amp;amp; Strategic Deployment Support&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Support Project Managers on Named Account customers and large-scale rollouts, keeping complex deployments on schedule&lt;/li&gt;
&lt;li&gt;Attend project meetings and customer calls, capture detailed notes, and distribute clear summaries to all stakeholders&lt;/li&gt;
&lt;li&gt;Maintain project documentation across all RetailNext platforms with consistent accuracy&lt;/li&gt;
&lt;li&gt;Track milestones, deadlines, and deliverables across multiple concurrent deployments&lt;/li&gt;
&lt;li&gt;Prepare status reports, dashboards, and project summaries for internal teams and external stakeholders&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Quote Processing &amp;amp; Deployment Coordination&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Generate accurate project quotes for large-scale deployments using established pricing models and customer-specific requirements&lt;/li&gt;
&lt;li&gt;Process bulk upload requests for multi-store Named Account rollouts, ensuring data accuracy and completeness&lt;/li&gt;
&lt;li&gt;Coordinate vendor communications, scheduling, and logistics for complex deployments&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Hardware, Logistics &amp;amp; System Administration&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Process hardware return requests and coordinate RMA activities with the Operations team&lt;/li&gt;
&lt;li&gt;Coordinate shipping schedules, delivery confirmations, and logistics tracking for high-volume projects&lt;/li&gt;
&lt;li&gt;Maintain accurate data in SmartOps and keep project tracking systems current&lt;/li&gt;
&lt;li&gt;Coordinate with Implementation Engineers on technical requirements and specifications&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;PMO Team Support &amp;amp; Process Improvement&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Flex support across the PMO team as workloads shift — any PM running a high-volume or strategic deployment may call on you&lt;/li&gt;
&lt;li&gt;Identify workflow inefficiencies and bring concrete suggestions for how to fix them&lt;/li&gt;
&lt;li&gt;Create documentation and best practice guides based on hands-on coordination experience&lt;/li&gt;
&lt;li&gt;Support new team member onboarding and training program development&lt;/li&gt;
&lt;li&gt;Meet PMO KPIs and uphold SLAs around documentation accuracy, quote processing timeframes, and internal coordination standards&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;&lt;strong&gt;What We&#39;re Looking For&lt;/strong&gt;&lt;/h2&gt;
&lt;p&gt;&lt;strong&gt;Required&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;High school diploma or equivalent&lt;/li&gt;
&lt;li&gt;0–1 years of administrative, coordination, or customer service experience&lt;/li&gt;
&lt;li&gt;Strong organizational skills and exceptional attention to detail&lt;/li&gt;
&lt;li&gt;Clear, professional written and verbal communication&lt;/li&gt;
&lt;li&gt;Proficiency in Microsoft Office and Google Workspace&lt;/li&gt;
&lt;li&gt;Ability to learn new tools and systems quickly&lt;/li&gt;
&lt;li&gt;Must be willing to work USA hours&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Valued but Not Required&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Familiarity with CRM systems or project management tools (e.g., Salesforce, Asana, Jira)&lt;/li&gt;
&lt;li&gt;Experience working with enterprise software or in a SaaS environment&lt;/li&gt;
&lt;li&gt;Background in logistics, operations, or a customer-facing coordination role&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;&lt;strong&gt;What We Offer&lt;/strong&gt;&lt;/h2&gt;
&lt;ul&gt;
&lt;li&gt;A structured 12-month development path into project management — with clear milestones, real PM support responsibilities, and a defined trajectory for those who want to grow into a full PM role&lt;/li&gt;
&lt;li&gt;Direct exposure to enterprise-scale and Named Account deployments — most coordinator roles sit in the background; this one puts you at the center of RetailNext&#39;s most strategic customer work&lt;/li&gt;
&lt;li&gt;Real influence on how the PMO operates — you&#39;ll surface process gaps, contribute to playbooks, and help shape how the team works, not just execute what&#39;s already been decided&lt;/li&gt;
&lt;li&gt;Monthly Recharge Day&lt;/li&gt;
&lt;li&gt;Holiday Exchange Program&lt;/li&gt;
&lt;li&gt;Best Self Benefit Program&lt;/li&gt;
&lt;li&gt;Medical Insurance&lt;/li&gt;
&lt;li&gt;Work from Anywhere up to 90 days&lt;/li&gt;
&lt;/ul&gt;

Project Coordinator

Open positions