Platform
Aurora® sensor
Every insight RetailNext delivers starts with one device. Aurora® is our award-winning, all-in-one IoT sensor — designed and manufactured by RetailNext — that powers 95–99% accurate people counting, behavioral analytics, and high-resolution video from a single ceiling-mounted unit. It replaces the patchwork of point solutions that strain retail IT teams, delivering a simpler infrastructure that’s faster to deploy, easier to manage, and more reliable at scale.
One Sensor. Every Insight.
Aurora® consolidates traffic counting, behavioral analytics, and high-resolution video into a single ceiling-mounted IoT device — eliminating the need for multiple point solutions and the infrastructure complexity that comes with them.
Retail Intelligence That Drives What’s Next
AI-powered computer vision with 95–99% people counting accuracy, manually audited at every installation. The most accurate retail sensor available and the foundation of everything RetailNext does.
Built for Global Deployment
Privacy-first architecture with GDPR-compliant configurations and SOC2 Type II compliance. Deploy with confidence across every market, without compromising on data protection.
The Intelligence STARTS HERE.
Aurora® is the award-winning IoT sensor at the heart of the RetailNext Intelligence Platform. It powers Traffic Analytics, Insights, and Asset Protection from a single device.
Built for the teams that RUN YOUR INFRASTRUCTURE.
Aurora® gives IT, operations, and technology leadership the reliable, low-maintenance foundation they need — without adding complexity to an already stretched retail tech stack.
95–99% Accurate. Every Store. Every Day.
Aurora® uses AI-powered computer vision to detect and anonymously count people with industry-leading accuracy. Every installation is manually audited, giving you confidence that the data is right from day one and stays right over time.
- AI-powered computer vision detects people ten times per second for maximum precision
- Staff exclusion technology ensures customer-only metrics — no associate count contamination
- Group counting with configurable parameters for family and group traffic scenarios
- Manual accuracy audit conducted at every installation, with ongoing monitoring
One Device. Traffic, Video, Analytics.
Managing separate traffic counters, CCTV systems, and analytics hardware creates unnecessary complexity and cost. Aurora® consolidates all three into a single ceiling-mounted device — reducing installation time, IT overhead, and ongoing maintenance.
- Combines people counting, behavioral analytics, and high-resolution video in one sensor
- Eliminates the need for separate traffic counters and camera systems
- Edge computing capability reduces bandwidth requirements and simplifies data transmission
- One device underpins Traffic Analytics, Insights, and Asset Protection
Deploy Confidently Across Every Market.
Retail is a global business, and data protection requirements vary by market. Aurora® is built with a privacy-first architecture that meets CCPA and GDPR requirements and includes configurable privacy controls, enabling your team to deploy with confidence anywhere in the world.
- Privacy-first architecture designed to meet GDPR and global data protection requirements
- Configurable privacy controls for different regulatory environments across markets
- No personally identifiable data stored — analytics based on anonymized behavioral patterns
- SOC2 Type II compliant platform — meets enterprise IT governance and security requirements
Simple to Deploy. Easy to Manage at Scale.
Retail IT teams are stretched. Aurora® is designed to minimize the burden: simple network configuration, centralized management, automatic software updates, and a cloud-native platform that scales from a handful of stores to thousands of locations.
- Simple network configuration — one outbound port, no incoming ports, no VPNs
- Centralized management with SSO support and automatic health monitoring
- Automatic software updates and encrypted communications
- Scales from single stores to global enterprise deployments with no change in architecture



The Foundation OF THE PLATFORM.
Aurora® doesn’t just count traffic. It powers every RetailNext product — delivering the data that drives operational decisions, behavioral intelligence, and asset protection from a single device.
Jacky Leung
Ready to Build on THE BEST FOUNDATION IN RETAIL?
Talk to our team. We’ll show you exactly what the Aurora® sensor can do for your store network.
Common Questions
About the product
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What does the Aurora® sensor measure and how does it work?
Aurora® is an all-in-one IoT sensor that uses AI-powered computer vision and integrated stereo analytics to anonymously count people and measure shopper behavior — traffic, paths, dwell, and engagement — from a single ceiling-mounted device. Analysis happens onboard the sensor, and it also captures high-resolution video.
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How accurate is Aurora® people counting, and how is that accuracy verified?
Aurora® delivers 95–99% accurate people counting using AI-powered computer vision that detects people up to ten times per second, with staff-exclusion technology for customer-only metrics. Every installation is manually audited for accuracy after install, with ongoing monitoring.
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What makes Aurora® different from a standard CCTV camera or basic traffic counter?
A standard camera records video and a basic counter counts entries; Aurora® does both and more. It combines people counting, behavioral analytics, and high-resolution video in one device, with onboard AI and edge computing, staff exclusion, and the accuracy needed to power analytics — replacing multiple point solutions with a single sensor.
About buying and implementing
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Does Aurora® work with our existing camera infrastructure?
Aurora® is a complete, self-contained sensor that consolidates traffic counting, video, and analytics into one ceiling-mounted device, so it doesn’t depend on your existing cameras — it replaces separate counters and camera systems. If you need to leverage existing analog or IP cameras, that’s supported through RetailNext Asset Protection’s video management.
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How does Aurora® handle customer privacy and GDPR compliance?
Aurora® uses a privacy-first architecture: it analyzes shopper behavior using anonymized patterns and does not store personally identifiable data, with configurable privacy controls for different regulatory environments and SOC2 Type II compliance — supporting GDPR-compliant deployment worldwide.
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How long does an Aurora® deployment typically take?
Aurora® is designed for fast, low-touch deployment: it’s a single PoE device with plug-and-play installation, no onsite servers, and simple network configuration (one outbound port, no incoming ports, no VPNs). Centralized management and automatic updates let it scale from a handful of stores to thousands without changing architecture.