Asset Protection

Traditional CCTV records passively and waits for someone to review the footage after an incident. RetailNext Asset Protection ties point-of-sale events directly to video, monitors security events in real time, and flags high-risk transactions through POS exception reporting — so your team acts on intelligence as it happens, instead of investigating losses after they occur.

Asset Protection surfaces POS exceptions such as cash refunds, post voids, and discounts, and detects exception transactions — like a no-sale or return processed with no shopper present at the POS. It automatically ranks stores and cashiers by at-risk and suspicious behavior, and monitors security events from EAS systems, door alarms, safe openings, keypad activity, and panic buttons.

You can view predefined POS exceptions — cash refunds, post voids, discounts — and Asset Protection automatically ranks stores and cashiers by at-risk and suspicious behavior. For any flagged event, open the transaction summary, receipt, and corresponding shopper video together, and search exceptions by location or employee.

Yes. Asset Protection integrates with legacy loss-prevention hardware already in place or supports the latest hardware, and makes it easy to migrate from analog to IP cameras — so you can add security intelligence without replacing your entire camera infrastructure.

Asset Protection is a cloud-native platform that is SOC2 Type II compliant. Video is stored securely in the cloud and is accessible in real time via web and mobile, and case evidence can be exported as watermarked video for follow-up and prosecution.

Retailers can cut investigation time by 75% or more and reduce capital expenditure by 40–70% by consolidating separate security and analytics systems into one all-in-one platform — driving substantial CapEx and OpEx savings across departments.