Solutions

Store Design

Store design decisions carry significant capital risk. A concept that looks compelling in a design brief but underperforms in reality can cost millions before you catch it. RetailNext gives store planning and design teams the behavioral evidence to validate new concepts, test layout changes, and measure the actual impact of design decisions on shopper journeys and sales performance before committing those decisions to your entire fleet. Stop relying on intuition. Start designing stores based on how shoppers actually behave inside them.

Validate Concepts Before You Scale

Test new store formats in pilot locations with full performance tracking. Compare against control stores, measure impact on conversion and shopper yield, and bring hard evidence to the fleet-wide rollout decision, instead of betting millions on a hunch.

See How Shoppers Actually Navigate Your Store

Full-path analysis, heat mapping, and dwell metrics reveal the real story of how customers move through your space — including the friction points, dead zones, and unexpected behaviors that desk research and design reviews never surface.

Prove the ROI of Every Design Decision

Every layout change, renovation, and new format carries a capital cost. RetailNext quantifies the performance impact of design investments with before/after measurement data — giving your finance and leadership teams the evidence they need to approve the next one.

Great Store Design Starts With REAL SHOPPER BEHAVIOR.

Full-path analysis, heat mapping, and dwell time analytics give store planning teams the behavioral evidence to design stores that actually work — and the proof to show they do.

Built for the decisions that SHAPE YOUR STORES.

Store planning and design teams use RetailNext to replace intuition-driven design decisions with behavioral evidence at every stage — from concept through rollout.

Test New Formats Without the Full Fleet Risk.

Before committing capital to a fleet-wide rollout, RetailNext lets you test new store concepts in pilot locations with full visibility into how shoppers respond. Compare your pilot stores against matched control locations, measure performance across the metrics that matter, and arrive at the rollout decision with evidence.

  • Deploy new store formats in select locations with comprehensive performance tracking
  • Compare test stores against control locations to isolate the impact of design changes
  • Measure traffic, conversion, dwell time, and shopper yield across both groups
  • Build the evidence base for fleet-wide investment decisions before committing the capital

Optimize the Floor Before It's Built.

Planograms and design reviews can't predict how shoppers will actually navigate a new layout. RetailNext maps real shopper paths through full-path analysis, identifies friction points and dead zones, and gives design teams the data to iterate and refine a layout before investing in a permanent build.

  • Visualize complete shopper journeys from entrance through every zone to exit
  • Identify areas where customers get lost, disengage, or fail to reach key product categories
  • Test layout variations across comparable stores to identify optimal configurations
  • Optimize traffic flow to feature areas, new arrivals, and high-margin categories

Quantify the Return on Every Design Investment.

Design decisions are capital decisions. RetailNext provides the before/after measurement framework to quantify the performance impact of store remodels, format changes, and new concept rollouts — turning "we think this worked" into a financial case with real numbers attached.

  • Measure pre- and post-renovation performance across traffic, conversion, and shopper yield
  • Quantify the ROI of specific design elements — fixture changes, layout shifts, entrance reconfigurations
  • Track how long performance improvements persist after a redesign
  • Build a repeatable measurement framework for ongoing capital investment decisions

Find the Format That Works Best for Your Brand.

Retailers operating across multiple store formats — flagship, standard, small format, outlet — need to understand how each format performs against the others, and why. RetailNext enables direct performance comparison across formats, controlling for traffic and location factors to reveal the genuine performance differences between your store types.

  • Compare conversion rates, shopper yield, and dwell time across different store formats
  • Control for traffic volume and location factors to make format comparisons meaningful
  • Identify which formats are delivering the best performance for your brand and customer base
  • Inform future new-store format decisions with portfolio-level performance data
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Powered by the Aurora® sensor

The full-path and behavioral data behind every design decision is captured by the award-winning Aurora® sensor — the all-in-one IoT device at the heart of the RetailNext platform.

What DATA-DRIVEN DESIGN Looks Like in Practice.

Store design teams at leading retailers use RetailNext to replace capital risk with behavioral evidence.

40

Shopper yield increase

Boggi Milano

10

Conversion increase

Camper

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Partnering with RetailNext has allowed us to gain deep insights into our in-store customer. The data has enabled us to reshape the retail experience around how people want to shop. Listening to our customers is the top priority at Kendra Scott, and RetailNext has supplied a strong foundation for us to enhance our retail locations as we continue to grow.
Ben Jackson
logo-kendra-scott

Ready to Design Stores Based on HOW SHOPPERS ACTUALLY BEHAVE?

Talk to our team. We'll show you exactly what RetailNext can do for your store planning and design process.

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