Insights

Full Path Analytics maps the complete journey each shopper takes through your store — entrance to exit — identifying individual paths and differentiating shoppers from staff. It shows which routes shoppers take, which zones and displays they engage with, and how long they dwell, so you can see the behavior behind your performance metrics.

Traffic Analytics tells you how many people enter and convert; Insights tells you what they do inside the store — mapping full shopper journeys, heat-mapping where they dwell and engage, and revealing how layout, fixtures, and merchandising influence behavior. Traffic Analytics measures the outcome; Insights explains the behavior driving it.

Insights aggregates shopper movement into kinetic heat maps that show where shoppers (and staff) congregate, which zones draw the most engagement, and where shoppers pass through without stopping. Combined with dwell-time and engagement statistics, it reveals which areas of the store are performing best.

Insights correlates behavioral data — journeys, dwell, and zone engagement — with your sales and POS data, enabling zone-level conversion attribution and before/after measurement of layout and merchandising changes. It connects to POS, workforce management, and other systems through the RetailNext platform.

Insights measures shopper behavior at an aggregate level — journeys, dwell, and zone engagement — to understand how stores perform without identifying individual shoppers, supporting privacy-compliant deployment across global markets including GDPR regions.

Insights lets you validate merchandising and store-design changes in pilot stores before fleet-wide rollout, then correlate those changes with sales outcomes to prove ROI. Retailers using RetailNext have seen results such as a 40% increase in shopper yield (Boggi Milano) and 30% savings in marketing spend and labor hours (Camper).