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&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;RetailNext is looking for a Human Resources Generalist that can join our team to manage our global Payroll and Human Resources administration for our employees in over 18 countries! In this role we are looking for someone who has experience with payroll, as well as preferably HR administration experience. If you are someone who loves to manage the administrative aspects of payroll/HR, are extremely detail oriented, and want to make an impact globally, this is the role for you!&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Responsibilities&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;HR Administration:&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Responsible for all of the administration of the Human Resources department for RetailNext Globally this includes but is not limited:&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;To responding and solving all employee requests via our HR helpdesk&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Human Resources Information System (HiBob) administration&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Global Benefit Program Administration&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Onboarding and Off-boarding processes of all employees globally&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Any required local filings or statutory requirements for RetailNext globally&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Assistance with any physical office administration (vendor management, ordering, etc.)&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Additionally, the HR Administrator will be responsible for assisting with the administration of any People teams related projects as required.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Payroll Administration:&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Manage payroll operations for all offices and entities, ensuring integrity of payroll systems and payroll processes, and the timely, accurate delivery of pay to firm personnel. Escalate to the proper parties as required.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Management of all third party payroll vendors globally.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Manage payroll compliance with applicable federal and state regulations.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Managing any compliance related items, annual filings, etc. as required by local jurisdictions&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Experience&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Experience in the administration of Payroll and Human Resources practices&lt;/li&gt;
&lt;li&gt;Strong attention to detail&lt;/li&gt;
&lt;li&gt;Ability to follow complex tasks and instructions&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;br&gt;&lt;br&gt;&lt;/p&gt;

Human Resources Generalist

People Operations Specialist

&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;RetailNext is hiring a Customer Success Manager to support our customer relationship throughout the lifecycle. As a Customer Success Manager you will serve as the account manager and the RetailNext point of contact for your assigned customers. &lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What will you be doing:&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;You will regularly with customer to help them find value, increase adoption, and use the data to optimise business.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Onboarding&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Training&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Business Reviews&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Lifecycle Management - Proactively manage the success of each customer&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Advanced Analytics/Retail Labs&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Renewal/Upselling&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Skills:&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to work independently to manage customer satisfaction&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to maintain acceptable level of churn by working with customers to help them find value&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to build relationships with customers&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to seek out upsell opportunities&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to learn how to translate customer data and how to properly assess and explain trends to customers&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Knowledge:&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Understanding of customer data and how to identify useful trends or spot areas for improvement&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Talents:&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to build and utilize relationships with internal teams to ensure that we have a healthy relationship with the customer&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Who we are:&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;RetailNext is the worldwide market leader and expert in retail analytics. Headquartered in San Jose, California, the company is a growing global brand installation in nearly 90 countries worldwide.&amp;nbsp; We track billions of trips per year via sensors at retail stores all around the world, and our retail customers leverage this data to provide a better shopping experience.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We value&amp;nbsp; autonomy, improvement mindset, ownership, collaboration and results-focused work. As a team, we prioritise these values in all areas of business to ensure that we maintain a supportive and engaging work environment.&lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Why join our team:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Global Remote work environment&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Equity Ownership&lt;/li&gt;
&lt;li&gt;100% Medical Insurance Cover&lt;/li&gt;
&lt;li&gt;Best Self Program - stipend contribution towards your personal or professional development&lt;/li&gt;
&lt;li&gt;Recharge day - Monthly day off&amp;nbsp;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;We value diversity and inclusion in our workplace and encourage all applicants to apply. If you are passionate about joining a dynamic team that prioritizes autonomy, improvement mindset, ownership, collaboration, and results-focused work, we look forward to hearing from you.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;

Customer Success Manager

&lt;p&gt;RetailNext is looking for an Account Director Enterprise!&lt;/p&gt;
&lt;p&gt;An Account Director, Enterprise primarily focuses on larger accounts with over 100 stores. Enterprise ADs have a middle range volume of sales opportunities so they tend to be less transactional than mid-market with medium to longer sales cycles.&lt;/p&gt;
&lt;p&gt;The role of Account Director at RetailNext is to meet or exceed assigned growth targets around increasing RetailNext’s business in the AD’s assigned geographic territory. This is done by increasing the Annual Recurring Revenue (ARR) being produced within the territory via the sale of RetailNext’s products and services. These sales can come from brand new customers to RetailNext, or via existing customers through their upsell (expansion) or cross sell (new solution) of our portfolio of products and services. Many enterprise customers become strong RetailNext references and fierce advocates as they grow and expand and become the next generation of Enterprise top customers.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What you will do in this role:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Achieves or excels at the annual quota. You are the GM of your Enterprise business / territory.&lt;/li&gt;
&lt;li&gt;Develops new prospects, whether they’re introduced by a business partner, a direct inquiry, or a cold-called client.&lt;/li&gt;
&lt;li&gt;Maintain adequate pipeline to achieve quota assigned – knowing which sales activities drive these pipeline generating results.&lt;/li&gt;
&lt;li&gt;Develops corporate contacts and cultivates relationships at all levels that enhance the company’s position, leading to incremental business.&lt;/li&gt;
&lt;li&gt;Maintains regular contact with the account base and increases revenue by positioning and demonstrating new and existing services, preparing appropriate ROIs, and closing the expansion sale.&lt;/li&gt;
&lt;li&gt;Prepares quarterly and yearly account plans for each account.&lt;/li&gt;
&lt;li&gt;Generates, develops, manages, and communicates expectations within assigned accounts as well as increasing the scope of penetration within each account.&lt;/li&gt;
&lt;li&gt;Qualifies new opportunities and prospects, evaluates the size of opportunities, and articulates probability of closure within existing accounts.&lt;/li&gt;
&lt;li&gt;Maintains complete and accurate documentation in Salesforce of all activity.&lt;/li&gt;
&lt;li&gt;Maintains broad knowledge of company capabilities versus the strengths/weaknesses of competitive products.&lt;/li&gt;
&lt;li&gt;Maintains close working relationship with product personnel to know product futures and timing as well as feedback concerns and requests from prospects.&lt;/li&gt;
&lt;li&gt;Negotiates pricing and implementation and prepares proposals/change orders.&lt;/li&gt;
&lt;li&gt;Is prepared to travel to client locations as necessary&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What attributes are we looking for:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;br&gt;&lt;strong&gt;Skills:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Ability to target net new accounts in the enterprise segment, develop relationships with key buying personas, and move opportunities through the funnel to closed won with a medium to high win percentage&lt;/li&gt;
&lt;li&gt;Ability to properly update and manage sales pipeline with accurate forecasting&lt;/li&gt;
&lt;li&gt;Ability to manage multiple key relationships/accounts and opportunities at the same time while offering excellent customer service&lt;/li&gt;
&lt;li&gt;Strong understanding of MEDDICC fundamentals with a key accounts focus, while finding balance with the higher volume and lower average deal size relative to named strategic accounts.&lt;/li&gt;
&lt;li&gt;Pipeline building with strong territory development expertise&lt;/li&gt;
&lt;li&gt;Strong ability to negotiate as this becomes a key area of focus for closing activity in the Enterprise as deals become larger and more complex and customers have procurement arms who are executing a cost-reduction and vendor management playbook.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Knowledge&lt;/strong&gt;:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Understanding of the RetailNext suite of products and services with the confidence to explain and pitch to any level of customers&lt;/li&gt;
&lt;li&gt;Understanding of internal sales systems, such as SalesForce, and processes such as quoting, installation and deployment, etc.&lt;/li&gt;
&lt;li&gt;Strong understanding of MEDDICC through repeated use of dominant strategy setting activity in key deals.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Talents&lt;/strong&gt;:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Ability to build and maintain strong relationships with new and existing customers&lt;/li&gt;
&lt;li&gt;Ability to offer exceptional customer service and focus on giving the customer a positive experience at all times&lt;/li&gt;
&lt;li&gt;Enterprise companies tend to have larger buying teams and more complex sales, so determining who will be impacting the decision and who are the key people to approach and develop relationships is key&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Your access to C-level executives may be more challenged in these larger companies and overcoming blockers will become essential. Learning how to cover these bases in creative ways and attract them to our sales and marketing events&lt;/li&gt;
&lt;li&gt;Ability to thrive in an enterprise segment environment by being more consultative with senior leaders at your ideal customers while helping them feel confident they are making the right choice with RetailNext. You have an ability to be seen as an extended member of their working team.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;About RetailNext:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;RetailNext provides e-commerce style analytics to physical retailers enabling them to best understand shoppers behavior within their stores. Using our cloud-platform and proprietary IoT sensors, we collect billions of data points every day from shoppers in over 100+ countries around the world. Ultimately, the data we provide to retailers helps them to make the decisions that will improve your shopping experience.&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Founded: 2007&lt;/li&gt;
&lt;li&gt;Employees: 240+ in 15+ countries&lt;/li&gt;
&lt;li&gt;Funding:&amp;nbsp;&lt;a href=&quot;https://www.crunchbase.com/organization/retailnext&quot;&gt;RetailNext Crunchbase&lt;/a&gt;&lt;/li&gt;
&lt;li&gt;More about us and what we do:&amp;nbsp;&lt;a href=&quot;https://retailnext.net/why-retailnext&quot;&gt;Why RetailNext?&lt;/a&gt;,&amp;nbsp;&lt;a href=&quot;https://retailnext.net/solution/operations&quot;&gt;What we do?&lt;/a&gt;,&amp;nbsp;&lt;a href=&quot;https://retailnext.net/product/aurora&quot;&gt;How we do it?&lt;/a&gt;,&amp;nbsp;&lt;a href=&quot;https://retailnext.net/resources&quot;&gt;Resources about RetailNext&lt;/a&gt;,&amp;nbsp;&lt;a href=&quot;https://retailnext.net/press&quot;&gt;RetailNext in the News!&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What&#39;s it like to work here?&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Working Environment: We are a “Remote-First” Hybrid company, meaning we are set up to operate effectively for fully-remote employees but have some distributed offices to allow our employees to gather. Also we have opportunities to travel and meet other team members from other countries.&lt;/li&gt;
&lt;ul&gt;
&lt;li&gt;We also allow our employees to work up to 90 days in any location of their choice each year&lt;/li&gt;
&lt;/ul&gt;
&lt;li&gt;We all share the following values:&lt;/li&gt;
&lt;ul&gt;
&lt;li&gt;Autonomy: we give you the full flexibility and freedom to do what you do best. Flexible working schedule. We&#39;re outcome-oriented.&lt;/li&gt;
&lt;li&gt;Improvement Mindset: we are all constantly working to improve and give anyone an opportunity to contribute to that&lt;/li&gt;
&lt;li&gt;Ownership and collaboration: we allow for and expect ownership, as well as work together to achieve our goals&lt;/li&gt;
&lt;li&gt;100% customer focus: we are always laser focused on what is best for our customers&lt;/li&gt;
&lt;/ul&gt;
&lt;li&gt;People like it here!&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What do you get?&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;“Best Self Allowance”- All employees are given an annual allowance which they can put towards anything they feel will contribute towards them being the best version of themselves.&lt;/li&gt;
&lt;li&gt;Once a month the entire company closes so we can enjoy a “Recharge Day”&lt;/li&gt;
&lt;li&gt;Focus on your career: The ability to own your career, grow, and we will invest in your career every year!&lt;br&gt;&lt;br&gt;&lt;/li&gt;
&lt;/ul&gt;

Enterprise Account Director

&lt;p&gt;RetailNext provides e-commerce style analytics to physical retailers enabling them to best understand shoppers behavior within their stores. Using our cloud-platform and proprietary IoT sensors, we collect billions of data points everyday from shoppers in over 100+ countries around the world. Ultimately, the data we provide to retailers helps them to make the decisions that will improve your shopping experience.&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Founded: 2007&lt;/li&gt;
&lt;li&gt;Employees: 270+ in 15+ countries&lt;/li&gt;
&lt;li&gt;Funding: RetailNext Crunchbase &lt;a href=&quot;https://www.crunchbase.com/organization/retailnext&quot; target=&quot;_blank&quot;&gt;https://www.crunchbase.com/organization/retailnext&lt;/a&gt;&lt;/li&gt;
&lt;li&gt;More about us and what we do: Why RetailNext? &lt;a href=&quot;https://retailnext.net/why-retailnext&quot; target=&quot;_blank&quot;&gt;https://retailnext.net/why-retailnext&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;We&#39;re looking for a &lt;strong&gt;Senior QA Engineer &lt;/strong&gt;with a strong technical background and proven test design skills to join our team.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Responsibilities:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Collaborate effectively with the product and engineering teams to review requirements and develop comprehensive test plans to drive the project to on-time completion.&lt;/li&gt;
&lt;li&gt;Design, develop, maintain and execute test cases and report test results.&lt;/li&gt;
&lt;li&gt;Participate in the design of major features from gathering initial requirements through acceptance testing.&lt;/li&gt;
&lt;li&gt;Be responsible for ensuring that our test plans are thorough and our test scripts remain up to date with each release.&lt;/li&gt;
&lt;li&gt;Work closely with the QA team on both the on-premise solution and the cloud based architecture of the product&lt;/li&gt;
&lt;li&gt;Maintain test scripts and recipes so that they remain up to date with each release or update&lt;/li&gt;
&lt;li&gt;Work with the product management team to understand customer requirements and use cases&lt;/li&gt;
&lt;li&gt;Work with the development team to explore edge cases and define acceptance test criteria&lt;/li&gt;
&lt;li&gt;Do white-box acceptance tests of the underlying implementation and test cases&lt;/li&gt;
&lt;li&gt;Assist the development team with large scale performance and migration testing&lt;/li&gt;
&lt;li&gt;Can work independently, not with much mentorship and verification, help junior members of the team&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Tools we use:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;UI testing: BuiltIn DevTools for all major browsers&lt;/li&gt;
&lt;li&gt;Functional Testing: Postman to test API / Curl to test API / PSQl data base&lt;/li&gt;
&lt;li&gt;Linux terminals tools: vim, cat, tail, ls, echo chmod and etc.&lt;/li&gt;
&lt;li&gt;WireShark and similar applications&lt;/li&gt;
&lt;li&gt;VMWare to create and manage Virtual Machines&lt;/li&gt;
&lt;li&gt;Test creating and test design: Boundaries values / State Transition method for exploratory testing / Decision Table / Class of equivalents&lt;/li&gt;
&lt;li&gt;Automation of mobile app: Java / Appium / TestNG framework / Maven / Test&lt;/li&gt;
&lt;li&gt;Management System and other: TestRail / Jira bug tracking system&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Required skills:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Experience creating and updating detailed test plans&lt;/li&gt;
&lt;li&gt;A results oriented individual who thrives to work with cross-functional teams in a fast paced Agile environment&lt;/li&gt;
&lt;li&gt;Willing to work on additional tasks and responsibilities that will contribute towards team, department, and company goals&lt;/li&gt;
&lt;li&gt;Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities.&lt;/li&gt;
&lt;li&gt;Experience with both Windows and Linux environments&lt;/li&gt;
&lt;li&gt;Experience with testing cloud-based applications is a plus&lt;/li&gt;
&lt;li&gt;Proficiency with any scripting language is a plus&lt;/li&gt;
&lt;li&gt;Experience scripting automated workflows for web applications using selenium WebDriver is a plus&lt;/li&gt;
&lt;li&gt;Experience of certifying Mobile Apps and services for both iOS and Android platforms&lt;/li&gt;
&lt;li&gt;Working knowledge of SQL and RDBMS&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What do you get?&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Competitive Salary and Equity Ownership&lt;/li&gt;
&lt;li&gt;Unlimited PTO&lt;/li&gt;
&lt;li&gt;Paid Paternity/Maternity Leave&lt;/li&gt;
&lt;li&gt;Best Self Program - contribution towards your personal or professional development&lt;/li&gt;
&lt;li&gt;Once a month the entire company closes so we can enjoy a “Recharge Day”&lt;/li&gt;
&lt;li&gt;Focus on your career: The ability to own your career, grow, and we will invest in your career every year!&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What&#39;s it like to work here?&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Working Environment: We are a “Remote-First” Hybrid company, meaning we are set up to operate effectively for fully-remote employees but have some distributed offices to allow our employees to gather. Also we have opportunities to travel and meet other team members from other countries.&lt;/li&gt;
&lt;li&gt;We also allow our employees to work up to 90 days in any location of their choice each year&lt;/li&gt;
&lt;li&gt;We all share the following values:&lt;/li&gt;
&lt;li&gt;Autonomy: we give you the full flexibility and freedom to do what you do best. Flexible working schedule. We&#39;re outcome-oriented.&lt;/li&gt;
&lt;li&gt;Improvement Mindset: we are all constantly working to improve and give anyone an opportunity to contribute to that.&lt;/li&gt;
&lt;li&gt;Ownership and collaboration: we allow for and expect ownership, as well as work together to achieve our goals.&lt;/li&gt;
&lt;li&gt;100% customer focus: we are always lazer focused on what is best for our customers&lt;/li&gt;
&lt;li&gt;People like it here!&lt;/li&gt;
&lt;/ul&gt;

Senior QA Engineer

&lt;table&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td&gt;
&lt;p&gt;&lt;strong&gt;RetailNext?&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;RetailNext provides e-commerce style analytics to physical retailers enabling them to best understand shoppers behavior within their stores. Using our proprietary IoT sensor, Aurora, we collect billions of data points everyday from shoppers in over 100+ countries around the world. Ultimately, the data we provide to retailers helps them to make the decisions that will improve your shopping experience.&lt;/span&gt;&lt;/p&gt;
&lt;br&gt;
&lt;p&gt;&lt;strong&gt;About the Role:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A Junior AR Account Manager is responsible for assisting in the financial management of RetailNext’s customer accounts from Invoicing to collections. This position will assist the primary financial contact (AR Account Manager) with their assigned customers regarding all Accounts Receivable matters and transactions as well as the point of contact for the assigned Sales Reps.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What you will do in this role:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Closely work with China local agency to reconcile account balance and make sure VAT invoices issuing on time&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Provide analysis / statement to support China annual audit&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;All WFOE customers which require issuing VAT invoice needs to email Sharon (China local agency) the NetSuite invoice, quote, PO (necessary), and other supporting documents (depending on each customer)&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Create and issue invoices to customers on time&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Monitor AR aging and follow up with customers on past due accounts by actively contact customer via emails and phone calls&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Reconcile customer accounts and ensure that all payments are allocated correctly&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work closely with the sales and project team to ensure that estimates, quotes, sales orders, POs are accurate and matchable&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Respond to customer inquiries and resolve any billing disputes or discrepancies&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Issue credit memos to adjust the invoice if there’s any disputes such as one-time credit or store termination, etc.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;File documents requested by customers such as DGT, PE Document, etc.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Provide forecast / analysis per customer / sales request&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What are we looking for:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Understanding how invoicing works and assisting in properly resolving invoicing issues&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to effectively communicate with customers to address invoicing inquiries&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to work and address customer inquiries in timely manner&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Able to ensure customer information is consistently up to date and make edits when needed&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to work closely with the Sales team through potential customer issues such as past due invoices, missing information for SOs, etc.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to speak &lt;strong&gt;Shanghai dialect or Mandarin chinese, and English&lt;/strong&gt;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What&#39;s it like to work here?&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Working Environment: We are a “Remote-First” Hybrid company, meaning we are set up to operate effectively for fully-remote employees but have some distributed offices to allow our employees to gather. Also we have opportunities to travel and meet other employees from other countries.&lt;/span&gt;&lt;/li&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We also allow our employees to work up to 90 days in any location of their choice each year&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We all share the following values:&lt;/span&gt;&lt;/li&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Autonomy: we give you the full flexibility and freedom to do what you do best. Flexible working schedule. We&#39;re outcome-oriented.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Improvement Mindset: we are all constantly working to improve and give anyone an opportunity to contribute to that&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ownership and collaboration: we allow for and expect ownership, as well as work together to achieve our goals&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;100% customer focus: we are always laser focused on what is best for our customers&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What do you get?&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;“Best Self Allowance”- All employees are given an annual allowance which they can put towards anything they feel will contribute towards them being the best version of themselves.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Once a month the entire company closes so we can enjoy a “Recharge Day”&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Focus on your career: The ability to own your career, grow, and we will invest in your career every year!&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;br&gt;&lt;br&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;p&gt;&lt;br&gt;&lt;br&gt;&lt;/p&gt;

Accounts Receivable Account Manager 

&lt;table&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td&gt;
&lt;p&gt;&lt;strong&gt;RetailNext?&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;RetailNext provides e-commerce style analytics to physical retailers enabling them to best understand shoppers behavior within their stores. Using our proprietary IoT sensor, Aurora, we collect billions of data points everyday from shoppers in over 100+ countries around the world. Ultimately, the data we provide to retailers helps them to make the decisions that will improve your shopping experience.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;About the Role:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;RetailNext’s Global Channel Manager’s role is to own and drive revenue for our ever-expanding partner program. In this impactful leadership role, you will help to set and drive strategy to grow our Partner Network by identifying, closing, onboarding and managing strategic relationships.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What you will do in this role:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Create and execute a strategic plan to help our channel partners be successful in creating sales opportunities and closing business for RetailNext&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Build and maintain strong professional sales relationships with RetailNext&#39;s current and future channel partners&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Develop monthly and quarterly strategic initiatives that will result in increasing the channel partner monthly bookings achieving and surpassing channel partner revenue goals&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work with internal teams to build out programs which train our channel partners on RetailNext’s products and help them position them in their markets and with their clients&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Own regularly scheduled training program for existing partners which are up to date with the latest RetailNext Sales and Technical trainings.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Identify, sell, research, qualify, and recruit Partnerships assisting Field Sales to surface opportunities&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Develop processes and best practices within the Channel organization to operationalize the partner program and implement the program with Partners&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Update, refine, and coordinate activities associated with Partner selection, development, and refinement maintaining updated and current information throughout&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Participate in team meetings on a weekly and ongoing basis to guide and evolve Channel strategy&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Create and analyze Salesforce reports identifying issues that may contribute to success or shortcomings and take any corrective action required&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Keep current with our product release information including sales materials, product roadmap, features, applications, and competition and disseminate same through partner network as appropriate&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Perform quarterly business metrics review – QBR and analysis of each Partner Partner’s performance&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Participate in territory business reviews focused on demand creation, sales growth, and partner sales development&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Collaborate with Marketing to develop monthly and quarterly strategic initiatives that increase Partner outreach and acquisition&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;br&gt;
&lt;p&gt;&lt;strong&gt;What are we looking for:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Previous experience having built, managed and implemented a Channel function in a SaaS or other Software entity&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Direct Channel specific sales experience with complex enterprise software or SaaS solutions&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;An Executive presence and the ability to build relationships up, down, and across partner organizations&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong consultative selling skills, you excel at showing the ROI of a product when your pitching to prospects&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Determined and goal oriented you have a high personal drive and operate with integrity and energy&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong organizational, decision-making and qualifying skills; able to reach prospects creatively, positioning products while handling objections&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong analytical skills and the ability to think outside of the box&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to present ideas and solutions to many audiences including senior management&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Can work cross functionally in many areas without being constrained by your job function&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Collaborative, upbeat work ethic where you can take ownership and have fun&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Excellent decision-making skills with a knack for identifying, prioritizing, and articulating the highest impact initiatives&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;You excel and thrive in a dynamic fast-paced, start-up team where you run with things autonomously with limited supervision and guidance&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What&#39;s it like to work here?&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Working Environment: We are a “Remote-First” Hybrid company, meaning we are set up to operate effectively for fully-remote employees but have some distributed offices to allow our employees to gather. Also we have opportunities to travel and meet other employees from other countries.&lt;/span&gt;&lt;/li&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We also allow our employees to work up to 90 days in any location of their choice each year&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We all share the following values:&lt;/span&gt;&lt;/li&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Autonomy: we give you the full flexibility and freedom to do what you do best. Flexible working schedule. We&#39;re outcome-oriented.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Improvement Mindset: we are all constantly working to improve and give anyone an opportunity to contribute to that&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ownership and collaboration: we allow for and expect ownership, as well as work together to achieve our goals&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;100% customer focus: we are always laser focused on what is best for our customers&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What do you get?&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;“Best Self Allowance”- All employees are given an annual allowance which they can put towards anything they feel will contribute towards them being the best version of themselves.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Once a month the entire company closes so we can enjoy a “Recharge Day”&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Focus on your career: The ability to own your career, grow, and we will invest in your career every year!&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;

Channel Manager

&lt;p&gt;Love retail? Love technology? Passionate about creating delightful software experiences? RetailNext could be the place for you.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;About RetailNext:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Founded: 2007&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Employees: 240+ in 15+ countries&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Funding: &lt;/span&gt;&lt;a href=&quot;https://www.crunchbase.com/organization/retailnext&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;RetailNext Crunchbase&lt;/span&gt;&lt;/a&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;More about us and what we do: &lt;/span&gt;&lt;a href=&quot;https://retailnext.net/why-retailnext&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Why RetailNext?&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;, &lt;/span&gt;&lt;a href=&quot;https://retailnext.net/solution/operations&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;What we do?&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;, &lt;/span&gt;&lt;a href=&quot;https://retailnext.net/product/aurora&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;How we do it?&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;, &lt;/span&gt;&lt;a href=&quot;https://retailnext.net/resources&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Resources about RetailNext&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;, &lt;/span&gt;&lt;a href=&quot;https://retailnext.net/press&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;RetailNext in the News!&lt;/span&gt;&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Role Quick Hits:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Location:&amp;nbsp;Remote | ability to work with the US-based team (PST, EST) with at least 4 hours overlap&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Reporting to: CPO&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;We&#39;re looking for a &lt;strong&gt;Product Manager &lt;/strong&gt;with a strong technical background and proven product management skills to join our team. You’ll work with nearly everyone in our company to build the tools that will transform the way people shop and the way retail business is run.&lt;/p&gt;
&lt;p&gt;We work in a continuous-deployment environment. Customers will use the features you design right away: you’ll get quick feedback, and your work won’t sit for months waiting for a release.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&amp;nbsp;Responsibilities:&lt;/strong&gt;&lt;/p&gt;
&lt;ul type=&quot;disc&quot;&gt;
&lt;li&gt;Create, refine, and prioritize requirements for our cloud-based retail analytics product based on inputs that you gather from internal and external stakeholders&lt;/li&gt;
&lt;li&gt;Manage the design of the user experience, with an emphasis on data visualization and analysis&lt;/li&gt;
&lt;li&gt;Measure and improve the performance and profitability of our solutions by working with operations and support teams&lt;/li&gt;
&lt;li&gt;Represent the voice of the customer in daily conversations with engineering teams&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Ideal Requirements:&lt;/strong&gt;&lt;/p&gt;
&lt;ul type=&quot;disc&quot;&gt;
&lt;li&gt;Minimum 5+ years Product Management Experience&lt;/li&gt;
&lt;li&gt;Experience with application UI-UX design&lt;/li&gt;
&lt;li&gt;Experience putting together high-quality requirements for complex software features based on a deep understanding of user needs&lt;/li&gt;
&lt;li&gt;A desire to work in a high-growth environment&lt;/li&gt;
&lt;li&gt;A love of interacting with people inside and outside of the company, not locked away in an office writing PRDs that nobody will read&lt;/li&gt;
&lt;li&gt;Experience with agile/lean software development practices&lt;/li&gt;
&lt;li&gt;Excellent English verbal and written communication skills&lt;/li&gt;
&lt;li&gt;Curiosity and a growth mindset&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Bonus points:&lt;/strong&gt;&lt;/p&gt;
&lt;ul type=&quot;disc&quot;&gt;
&lt;li&gt;Software development or computer science background&lt;/li&gt;
&lt;li&gt;Analytics and data science expertise&lt;/li&gt;
&lt;li&gt;Retail experience&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What do you get?&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li class=&quot;p1&quot;&gt;Competitive Salary and Equity Ownership&lt;/li&gt;
&lt;li class=&quot;p1&quot;&gt;Unlimited PTO&lt;/li&gt;
&lt;li class=&quot;p1&quot;&gt;Paid Paternity/Maternity Leave&lt;/li&gt;
&lt;li class=&quot;p1&quot;&gt;Best Self Program - contribution towards your personal or professional development&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Once a month the entire company closes so we can enjoy a “Recharge Day”&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Focus on your career: The ability to own your career, grow, and we will invest in your career every year!&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What&#39;s it like to work here?&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Working Environment: We are a “Remote-First” Hybrid company, meaning we are set up to operate effectively for fully-remote employees but have some distributed offices to allow our employees to gather. Also we have opportunities to travel and meet other team members from other countries.&lt;/span&gt;&lt;/li&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We also allow our employees to work up to 90 days in any location of their choice each year&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We all share the following values:&lt;/span&gt;&lt;/li&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Autonomy: we give you the full flexibility and freedom to do what you do best. Flexible working schedule. We&#39;re outcome-oriented.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Improvement Mindset: we are all constantly working to improve and give anyone an opportunity to contribute to that&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ownership and collaboration: we allow for and expect ownership, as well as work together to achieve our goals&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;100% customer focus: we are always lazer focused on what is best for our customers&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;People like it here!&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;

Product Manager

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&lt;p&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;We are looking for an Engineer with experience in &lt;/span&gt;&lt;strong style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;Netsuite development,&lt;/strong&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt; or equivalent experience and a willingness to learn Netsuite development with guidance.&lt;/span&gt;&lt;/p&gt;
&lt;p class=&quot;p1&quot; style=&quot;line-height: 1;&quot;&gt;&lt;span style=&quot;font-size: 12pt; font-family: arial, helvetica, sans-serif;&quot;&gt;We&#39;ve built an environment where you can focus on big problems. Low on meetings and overhead. We are a community of makers and we want people with the same mindset. Focused on building great solutions to the problems our customers face.&lt;/span&gt;&lt;/p&gt;
&lt;p class=&quot;p1&quot; style=&quot;line-height: 1;&quot;&gt;&lt;span style=&quot;font-size: 12pt; font-family: arial, helvetica, sans-serif;&quot;&gt;Our &lt;strong&gt;business tools team&lt;/strong&gt; is responsible for keeping things flowing smoothly and eliminating waste from our processes. They work closely with internal customers in our operations group to develop the systems we use to sell, ship, install and support hundreds of thousands of devices around the world. This isn&#39;t a typical internal tooling job. Our internal systems are just as important to our success as our customer-facing product and we treat them as such.&lt;/span&gt;&lt;br&gt;&lt;span style=&quot;font-size: 12pt; font-family: arial, helvetica, sans-serif;&quot;&gt;&lt;strong&gt;&lt;br&gt;&lt;br&gt;Requirements:&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;ul class=&quot;ul1&quot;&gt;
&lt;li class=&quot;li1&quot;&gt;&lt;span style=&quot;font-size: 12pt; font-family: arial, helvetica, sans-serif;&quot;&gt;Three+ years of experience in software development, ideally in the ERP application domain&lt;/span&gt;&lt;/li&gt;
&lt;li class=&quot;li1&quot;&gt;&lt;span style=&quot;font-size: 12pt; font-family: arial, helvetica, sans-serif;&quot;&gt;Experience developing Netsuite solutions&lt;/span&gt;&lt;/li&gt;
&lt;li class=&quot;li1&quot;&gt;&lt;span style=&quot;font-size: 12pt; font-family: arial, helvetica, sans-serif;&quot;&gt;SuiteScript or any other programming language&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li class=&quot;li1&quot;&gt;&lt;span style=&quot;font-size: 12pt; font-family: arial, helvetica, sans-serif;&quot;&gt;A fundamental understanding of ERP in large organizations&lt;/span&gt;&lt;/li&gt;
&lt;li class=&quot;li1&quot;&gt;&lt;span style=&quot;font-size: 12pt; font-family: arial, helvetica, sans-serif;&quot;&gt;Experience with direct customer interaction&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p class=&quot;p1&quot; style=&quot;line-height: 1;&quot;&gt;&lt;span style=&quot;font-size: 12pt; font-family: arial, helvetica, sans-serif;&quot;&gt;&lt;strong&gt;What do you get?&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;ul class=&quot;ul1&quot;&gt;
&lt;li class=&quot;li1&quot;&gt;&lt;span style=&quot;font-size: 12pt; font-family: arial, helvetica, sans-serif;&quot;&gt;Competitive Salary and Equity Ownership&lt;/span&gt;&lt;/li&gt;
&lt;li class=&quot;li1&quot;&gt;&lt;span style=&quot;font-size: 12pt; font-family: arial, helvetica, sans-serif;&quot;&gt;Unlimited PTO&lt;/span&gt;&lt;/li&gt;
&lt;li class=&quot;li1&quot;&gt;&lt;span style=&quot;font-size: 12pt; font-family: arial, helvetica, sans-serif;&quot;&gt;Paid Paternity/Maternity Leave&lt;/span&gt;&lt;/li&gt;
&lt;li class=&quot;li1&quot;&gt;&lt;span style=&quot;font-size: 12pt; font-family: arial, helvetica, sans-serif;&quot;&gt;Best Self Program - contribution towards your personal or professional development&lt;/span&gt;&lt;/li&gt;
&lt;li class=&quot;li1&quot;&gt;&lt;span style=&quot;font-size: 12pt; font-family: arial, helvetica, sans-serif;&quot;&gt;Once a month the entire company closes so we can enjoy a “Recharge Day”&lt;/span&gt;&lt;/li&gt;
&lt;li class=&quot;li1&quot;&gt;&lt;span style=&quot;font-size: 12pt; font-family: arial, helvetica, sans-serif;&quot;&gt;Focus on your career: The ability to own your career, grow, and we will invest in your career every year!&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p class=&quot;p1&quot; style=&quot;line-height: 1;&quot;&gt;&lt;span style=&quot;font-size: 12pt; font-family: arial, helvetica, sans-serif;&quot;&gt;&lt;strong&gt;What&#39;s it like to work here?&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;ul class=&quot;ul1&quot;&gt;
&lt;li class=&quot;li1&quot;&gt;&lt;span style=&quot;font-size: 12pt; font-family: arial, helvetica, sans-serif;&quot;&gt;Working Environment: We are a “Remote-First” Hybrid company, meaning we are set up to operate effectively for fully-remote employees but have some distributed offices to allow our employees to gather. Also we have opportunities to travel and meet other team members from other countries.&lt;/span&gt;&lt;/li&gt;
&lt;li class=&quot;li1&quot;&gt;&lt;span style=&quot;font-size: 12pt; font-family: arial, helvetica, sans-serif;&quot;&gt;We also allow our employees to work up to 90 days in any location of their choice each year&lt;/span&gt;&lt;/li&gt;
&lt;li class=&quot;li1&quot;&gt;&lt;span style=&quot;font-size: 12pt; font-family: arial, helvetica, sans-serif;&quot;&gt;We all share the following values:&lt;/span&gt;&lt;/li&gt;
&lt;li class=&quot;li1&quot;&gt;&lt;span style=&quot;font-size: 12pt; font-family: arial, helvetica, sans-serif;&quot;&gt;Autonomy: we give you the full flexibility and freedom to do what you do best. Flexible working schedule. We&#39;re outcome-oriented.&lt;/span&gt;&lt;/li&gt;
&lt;li class=&quot;li1&quot;&gt;&lt;span style=&quot;font-size: 12pt; font-family: arial, helvetica, sans-serif;&quot;&gt;Improvement Mindset: we are all constantly working to improve and give anyone an opportunity to contribute to that.&lt;/span&gt;&lt;/li&gt;
&lt;li class=&quot;li1&quot;&gt;&lt;span style=&quot;font-size: 12pt; font-family: arial, helvetica, sans-serif;&quot;&gt;Ownership and collaboration: we allow for and expect ownership, as well as work together to achieve our goals.&lt;/span&gt;&lt;/li&gt;
&lt;li class=&quot;li1&quot;&gt;&lt;span style=&quot;font-size: 12pt; font-family: arial, helvetica, sans-serif;&quot;&gt;100% customer focus: we are always lazer focused on what is best for our customers&lt;/span&gt;&lt;/li&gt;
&lt;li class=&quot;li1&quot;&gt;&lt;span style=&quot;font-size: 12pt; font-family: arial, helvetica, sans-serif;&quot;&gt;People like it here!&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p class=&quot;p1&quot; style=&quot;line-height: 1;&quot;&gt;&lt;span style=&quot;font-size: 12pt; font-family: arial, helvetica, sans-serif;&quot;&gt;&lt;strong&gt;RetailNext&lt;/strong&gt; provides e-commerce style analytics to physical retailers enabling them to best understand shoppers behavior within their stores. Using our cloud-platform and proprietary IoT sensors, we collect billions of data points everyday from shoppers in over 100+ countries around the world. Ultimately, the data we provide to retailers helps them to make the decisions that will improve your shopping experience.&lt;/span&gt;&lt;/p&gt;
&lt;ul class=&quot;ul1&quot;&gt;
&lt;li class=&quot;li1&quot;&gt;&lt;span style=&quot;font-size: 12pt; font-family: arial, helvetica, sans-serif;&quot;&gt;Founded: 2007&lt;/span&gt;&lt;/li&gt;
&lt;li class=&quot;li1&quot;&gt;&lt;span style=&quot;font-size: 12pt; font-family: arial, helvetica, sans-serif;&quot;&gt;Employees: 270+ in 15+ countries&lt;/span&gt;&lt;/li&gt;
&lt;li class=&quot;li2&quot;&gt;&lt;span class=&quot;s3&quot; style=&quot;font-size: 12pt; font-family: arial, helvetica, sans-serif;&quot;&gt;Funding: RetailNext Crunchbase&amp;nbsp;&lt;a href=&quot;https://www.crunchbase.com/organization/retailnext&quot;&gt;&lt;span class=&quot;s4&quot;&gt;https://www.crunchbase.com/organization/retailnext&lt;/span&gt;&lt;/a&gt;&lt;/span&gt;&lt;/li&gt;
&lt;li class=&quot;li1&quot;&gt;&lt;span style=&quot;font-size: 12pt; font-family: arial, helvetica, sans-serif;&quot;&gt;More about us and what we do: Why RetailNext?&amp;nbsp;&lt;a href=&quot;https://retailnext.net/why-retailnext&quot;&gt;&lt;span class=&quot;s5&quot;&gt;https://retailnext.net/why-retailnext&lt;/span&gt;&lt;/a&gt;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
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&lt;div class=&quot;c-virtual_list__sticky_container&quot; style=&quot;line-height: 1;&quot;&gt;&amp;nbsp;&lt;/div&gt;

Netsuite Developer, Business Tools

&lt;p&gt;&lt;strong&gt;RetailNext is hiring a&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; &lt;/span&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;Level 2 - Support Engineer to investigate and own escalated cases from L1, driving them to resolution within our SLA.&lt;/span&gt;&lt;/em&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What you will be doing:&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Resolution of the most complicated customer issues escalated by Helpdesk and L1 support teams&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Phone calls with customers helping to fix issues faster&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Coordinating support process with Helpdesk and L1 teams&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;L1 and Helpdesk teams mentoring&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Updating product documentation&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Support process automation&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Custom tools development for RetailNext customers (API, data import/export)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Custom reports creation&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Qualifications:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Practical programming experience (Python/Go/Powershell/Linux Shells)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Data analytics (Pandas, NumPy, Jupyter)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Version Control Systems&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Jira software/Jira Service management&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Networks and troubleshooting experience (TCP/IP, tcpdump/wireshark/etc)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Cloud environment (AWS, GCP, terraform, etc&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;table&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td&gt;
&lt;p&gt;&lt;strong&gt;Skills:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Review customer reporting such as KPIs and SLAs to ensure successful support of key customers&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Have excellent communication skills and interact in a professional manner and be responsive to all contacts internal or external&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Adjust effectively to working within new work structures, processes, requirements, or cultures based on the needs of each of your clients&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;br&gt;
&lt;p&gt;&lt;strong&gt;Knowledge:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Knowledge of how to provide support metrics and audit reports to customers so that this can be done when needed&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Knowledge of customer service principles and practices to that you can deliver a quality service to customers&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Effective listening skills so that you can answer questions chrome customers efficiently&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;br&gt;
&lt;p&gt;&lt;strong&gt;Talents:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to maintain an extremely high level of customer satisfaction so that you can manage difficult customer situations and conversations&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Must be able to identify and understand process issues, problems, and opportunities so that we can constantly improve support&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The ability to be empathetic to customers needs so that we can make them feel supported&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The ability to be direct in your communication so that customers understand our expectations of them&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The talent to work collaboratively in a team and give suggestions without condescending team members&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;p&gt;&lt;strong&gt;Who we are:&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;RetailNext is the worldwide market leader and expert in retail analytics. Headquartered in San Jose, California, the company is a growing global brand installation in nearly 90 countries worldwide.&amp;nbsp; We track billions of trips per year via sensors at retail stores all around the world, and our retail customers leverage this data to provide a better shopping experience.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We value&amp;nbsp; autonomy, improvement mindset, ownership, collaboration and results-focused work. As a team, we prioritise these values in all areas of business to ensure that we maintain a supportive and engaging work environment.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Why join our team:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Global Remote work environment&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Equity Ownership&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;100% Medical Insurance Cover&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Best Self Program - stipend contribution towards your personal or professional development&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Recharge day - Monthly day off&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We value diversity and inclusion in our workplace and encourage all applicants to apply. If you are passionate about joining a dynamic team that prioritizes autonomy, improvement mindset, ownership, collaboration, and results-focused work, we look forward to hearing from you.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;

Level 2 - Technical Support Engineer

&lt;p&gt;&lt;strong&gt;About RetailNext:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Founded: 2007&lt;/li&gt;
&lt;li&gt;Employees: 270+ in 15+ countries&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;RetailNext provides e-commerce style analytics to physical retailers enabling them to best understand shoppers behavior within their stores. Using our cloud-platform and proprietary IoT sensors, we collect billions of data points everyday from shoppers in over 100+ countries around the world. Ultimately, the data we provide to retailers helps them to make the decisions that will improve your shopping experience.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Role Quick Hits:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Location: South Africa, Remotely from European Union&lt;/li&gt;
&lt;li&gt;Team: Cloud UI&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;In this role, you will be involved in all aspects of software development across our technology stack, focusing on front-end UI development, but also participating at API development and back-end services development. We’re a product- and customer-focused team. As such, you must be comfortable with cross-functional teamwork, able to collaborate with other teams across the organisation, and understand how to think about the products you’re developing beyond just their technical implementation details.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Our UI is built with:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Ember talking to RESTful endpoints implemented in Ruby and Go&lt;/li&gt;
&lt;li&gt;Fabric.js to build tools for camera configuration&lt;/li&gt;
&lt;li&gt;Highcharts for overview dashboards which provide live insights into retail customers’ behavior&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Day-to-day development for the UI team consists of adding and extending endpoints within the Ruby and Go APIs, as well as building and maintaining customer-facing UI tools.Further down, our stack consists of:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Cassandra as a datastore;&lt;/li&gt;
&lt;li&gt;Elastic for complex querying and filtering;&lt;/li&gt;
&lt;li&gt;Microservices implemented in Go&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What you will do in this role:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Work closely with our back-end teams to ensure a seamless end-user experience&lt;/li&gt;
&lt;li&gt;Some tasks will include working on our Interface and Admin Tools; handling sophisticated charts and graphs; working with video and data&lt;/li&gt;
&lt;li&gt;Develop a comprehensive test suite&lt;/li&gt;
&lt;li&gt;Quickly develop software prototypes to implement new functionality&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What are we looking for:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Frontend experience building Single/Web-Based Page Applications&lt;/li&gt;
&lt;li&gt;Proficiency with Javascript (with HTML+CSS)&lt;/li&gt;
&lt;li&gt;Experience with an MVC framework like Ember.js, Angular.js or Rails. Production experience with Ember.js is a plus&lt;/li&gt;
&lt;li&gt;Bonus points for experience building and deploying RESTful API endpoints&lt;/li&gt;
&lt;li&gt;Bonus points for experience with agile development or continuous delivery&lt;/li&gt;
&lt;li&gt;Fluent in written and spoken English&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What do you get?&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Remote-first work culture&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Work from anywhere option - Work in any location of your choice up to 90 days each year&lt;/li&gt;
&lt;li&gt;“Best Self Allowance” - All employees are given an annual allowance which they can put towards anything they would like&lt;/li&gt;
&lt;li&gt;Once a month the entire company closes so we can enjoy a “Recharge Day”&lt;/li&gt;
&lt;li&gt;Competitive Salary and Equity Ownership&lt;/li&gt;
&lt;li&gt;Holiday exchange program&lt;/li&gt;
&lt;li&gt;We all share the following values: Autonomy, Improvement Mindset, Ownership and collaboration, customer focus. People like it here!&lt;/li&gt;
&lt;/ul&gt;

Senior Software Engineer

&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;RetailNext is hiring an Account Manager, Commercial to focus &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;on the commercial management of existing customers&lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;. As an Account Manager you will be responsible for &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;meeting or exceeding assigned growth targets increasing&amp;nbsp; business in your assigned geographic territory.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What will you be doing:&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Increasing the Annual Recurring Revenue within the territory via the sale of RetailNext’s products and services.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Responsibilities:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Achieves or excels at the annual quota taking responsibility as the GM of your business / territory.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Develops corporate contacts and cultivates relationships at all levels that enhance the company’s position, leading to incremental business.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Maintains regular contact with the account base and increases revenue by positioning and demonstrating new and existing services, preparing appropriate ROIs, and closing the expansion (upsell or cross sell) sale.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Develops new prospects as appropriate, whether they’re introduced by a business partner, a direct inquiry, or a cold-called client (either TDM or AD).&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Maintain adequate pipeline to achieve quota assigned – knowing which sales activities drive these pipeline generating results.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Prepares quarterly and yearly account plans for each key account and develops territory plans to triage and prioritize key customers and sub-segments.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Generates, develops, manages, and communicates expectations within assigned accounts, as well as increasing the scope of penetration within each account.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Qualifies new opportunities and prospects, evaluates the size of opportunities, and articulates probability of closure within existing accounts.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Maintains complete and accurate documentation in Salesforce of all activity.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Maintains broad knowledge of company capabilities versus the strengths/weaknesses of competitive products.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Maintains close working relationship with product personnel to know product futures and timing as well as feedback concerns and requests&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Skills:&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to devise strategy for territory, including finding opportunities for upsell and cross-sell, in partnership with the Head of Sales - EMEA &amp;amp; APAC&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to build and articulate value propositions for client both verbally and in writing, including the ability to negotiate&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to develop relationships with key buying personas and move opportunities through the funnel to closed won with a high percentage&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to build relationships with customers wherein the customer views the Account Manager, Commercial as a knowledgeable and reliable partner&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to properly update and manage sales pipeline with accurate forecasting&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to build and maintain strong customer relationships&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to work independently while supporting the wider APAC team&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Knowledge:&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Understanding of selling software into the Retail sector, ideally store management systems&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Understanding of a recognised sales process , MEDDIC or similar, as a structure method to structure and manage a deal process&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Talents:&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to research, build and maintain strong relationships within the existing customer base&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to identify map the client account to identify upsell and cross-sell opportunities within the existing customer base&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to thrive in a fast paced sales environment both internally and externally&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Who we are:&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;RetailNext is the worldwide market leader and expert in retail analytics. Headquartered in San Jose, California, the company is a growing global brand installation in nearly 90 countries worldwide.&amp;nbsp; We track billions of trips per year via sensors at retail stores all around the world, and our retail customers leverage this data to provide a better shopping experience.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We value&amp;nbsp; autonomy, improvement mindset, ownership, collaboration and results-focused work. As a team, we prioritize these values in all areas of business to ensure that we maintain a supportive and engaging work environment.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Why join our team:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Global Remote work environment&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Equity Ownership&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;100% Medical Insurance Cover&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Best Self Program - stipend contribution towards your personal or professional development&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Recharge day - Monthly day off&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We value diversity and inclusion in our workplace and encourage all applicants to apply. If you are passionate about joining a dynamic team that prioritizes autonomy, improvement mindset, ownership, collaboration, and results-focused work, we look forward to hearing from you.&lt;/span&gt;&lt;/p&gt;

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