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&lt;h4&gt;&lt;strong&gt;About the role&lt;/strong&gt;&lt;/h4&gt;
&lt;p&gt;We&#39;re looking for a VP of Product Management to lead our product organization and advance our product vision. This is a strategic leadership role reporting directly to the CEO, with responsibility for building and guiding a customer-centric product team.&lt;/p&gt;
&lt;p&gt;The ideal candidate combines strategic thinking with hands-on product engagement—someone who operates at the leadership level while staying deeply connected to customers, the product, and the teams building it. We&#39;re not looking for someone who will become disconnected from the day-to-day; we need a leader who remains deeply involved in what&#39;s going on.&lt;/p&gt;
&lt;p&gt;This role offers an attractive opportunity for an ambitious product leader ready to step into an executive position. You&#39;ll have the autonomy to shape the product organization and make key decisions about team structure, processes, and direction.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Reports to:&lt;/strong&gt; CEO&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Location:&lt;/strong&gt; Remote (US or Europe time zones preferred, East Coast proximity a plus for customer access; must be willing and able to travel regularly)&lt;/p&gt;
&lt;h4&gt;&lt;strong&gt;What You&#39;ll Do&lt;/strong&gt;&lt;/h4&gt;
&lt;p&gt;&lt;strong&gt;Customer Engagement &amp;amp; Market Intelligence&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Spend significant time with customers understanding their business, workflows, challenges, and the other tools they use&lt;/li&gt;
&lt;li&gt;Participate actively in sales conversations and product pitches—good product managers do this regularly, and we expect the leader to model this behavior&lt;/li&gt;
&lt;li&gt;Hear customer objections, competitive questions, and feedback firsthand to inform product vision&lt;/li&gt;
&lt;li&gt;Proactively monitor the competitive landscape, emerging technologies, and market evolution—we&#39;re currently more reactive here and need someone to drive a proactive approach&lt;/li&gt;
&lt;li&gt;Translate deep customer understanding into better product vision and roadmap decisions&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Product Leadership&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Own and drive the strategic product vision across our platform, including Traffic, Labs, and Asset Protection product areas&lt;/li&gt;
&lt;li&gt;Use the product extensively—log in regularly, understand how customers use it, see what works and what doesn&#39;t&lt;/li&gt;
&lt;li&gt;Move beyond inbound product management to outbound, strategic product leadership&lt;/li&gt;
&lt;li&gt;Think constantly about customer evolution, competitor moves, and technology trends&lt;/li&gt;
&lt;li&gt;Build credibility with engineering teams through deep product knowledge and demonstrated customer understanding&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Team Building &amp;amp; Development&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Guide, mentor, and develop current product team members&lt;/li&gt;
&lt;li&gt;Recruit and build a team that embodies customer-centricity—not just as a leader behavior but as a team-wide expectation&lt;/li&gt;
&lt;li&gt;Drive a model where product managers have clear ownership areas and spend significant time talking to customers&lt;/li&gt;
&lt;li&gt;Foster a culture where the entire product team participates in customer conversations and sales support&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Cross-Functional Partnership&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Build real credibility with engineering teams—this comes from being close to the product and truly understanding customer needs&lt;/li&gt;
&lt;li&gt;Create productive tension with engineering leadership while maintaining collaborative relationships&lt;/li&gt;
&lt;li&gt;Work closely with sales leadership to support customer acquisition and retention&lt;/li&gt;
&lt;li&gt;Partner with engineering leaders (including those based in Europe) across time zones&lt;/li&gt;
&lt;/ul&gt;
&lt;h4&gt;&lt;strong&gt;What We&#39;re Looking For&lt;/strong&gt;&lt;/h4&gt;
&lt;p&gt;&lt;strong&gt;Required&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;B2B software product management experience&lt;/li&gt;
&lt;li&gt;Experience with applications serving business users who are not deeply technical&lt;/li&gt;
&lt;li&gt;Strong customer-facing skills and genuine curiosity about customer problems and how they do their jobs&lt;/li&gt;
&lt;li&gt;Ability to influence and build credibility across an organization, particularly with engineering teams&lt;/li&gt;
&lt;li&gt;Excellent communication skills&lt;/li&gt;
&lt;li&gt;Willingness and ability to travel regularly—this is essential for the role&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Valued but Not Required&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Previous leadership team or executive-level experience&lt;/li&gt;
&lt;li&gt;Retail technology background (helpful for context but the right person can learn this space quickly)&lt;/li&gt;
&lt;li&gt;Entrepreneurial experience—founders of startups that didn&#39;t scale are encouraged to apply; you bring fresh ideas, entrepreneurial thinking, and product-building experience&lt;/li&gt;
&lt;li&gt;SaaS platform experience&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What We Offer&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Executive-level role reporting directly to the CEO&lt;/li&gt;
&lt;li&gt;Opportunity to shape product strategy at a growing B2B retail analytics company&lt;/li&gt;
&lt;li&gt;High-visibility position with significant organizational impact&lt;/li&gt;
&lt;li&gt;Autonomy to build and lead the product function and make decisions about team direction&lt;/li&gt;
&lt;li&gt;An attractive step-up opportunity for ambitious product leaders ready for executive responsibility&lt;/li&gt;
&lt;li&gt;A collaborative leadership team that values product as a strategic function&lt;/li&gt;
&lt;/ul&gt;

VP of Product Management

&lt;p&gt;&lt;strong&gt;Job Summary:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Under the supervision of the Implementation Engineering Team Leader, manage the technical implementation process (planning, installation, and documentation) of Retailnext products and analytics for various customer accounts assigned to you and facilitate training for colleagues, vendors, and integrators&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Responsibilities:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Be the main point of contact for integrator escalations during assigned deployments&lt;/li&gt;
&lt;li&gt;Ensuring accurate, efficient and effective deployments&lt;/li&gt;
&lt;li&gt;Maintaining the quality of work&lt;/li&gt;
&lt;li&gt;Monitor and document vendor performance as per vendor management expectations&lt;/li&gt;
&lt;li&gt;Work as Operationally required&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Skills:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Ability to complete all types of RetailNext installations independently&lt;/li&gt;
&lt;li&gt;Ability to complete RetailNext Implementations within our company standard&lt;/li&gt;
&lt;li&gt;Ability to navigate RetailNext tools and software systems to attend to general administrative items related to the role.&lt;/li&gt;
&lt;li&gt;Ability to make informed and sound decisions during live installations to ensure proper configuration.&lt;/li&gt;
&lt;li&gt;Ability to lead meetings&lt;/li&gt;
&lt;li&gt;Ability to work independently without supervision&lt;/li&gt;
&lt;li&gt;Ability to make sound decisions under pressure&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Knowledge:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Have a moderate understanding of all deployment-related processes&lt;/li&gt;
&lt;li&gt;Strong experience implementing network systems (software and hardware)&lt;/li&gt;
&lt;li&gt;Intermediate-to-advanced understanding of TCP/IP networking information&lt;/li&gt;
&lt;li&gt;Intermediate-to-advanced understanding of UNIX commands&lt;/li&gt;
&lt;li&gt;Ability to read site surveys, photographs, and floor plans in order to accurately scope where RetailNext should place its hardware during installation for optimal coverage&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Talents:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Ensuring the vendors are effectively managed to ensure implementations meet project deadlines.&lt;/li&gt;
&lt;li&gt;Ability to manage fluid environment due to the variability of installs, and ensure they are done.&lt;/li&gt;
&lt;li&gt;Articulate yourself in a professional manner (Internal/external), being able to properly coordinate complete implementations.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What&#39;s it like to work here?&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Remote Work&lt;/li&gt;
&lt;li&gt;Work from anywhere for 90 days yearly&lt;/li&gt;
&lt;li&gt;Autonomy &amp;amp; Growth&lt;/li&gt;
&lt;li&gt;Flexible schedules, ownership, career investment&lt;/li&gt;
&lt;li&gt;Customer Obsessed: Everything we do is for our clients.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Perks &amp;amp; Benefits&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Best Self Allowance&lt;/li&gt;
&lt;li&gt;Annual stipend for personal growth&lt;/li&gt;
&lt;li&gt;Recharge Days (Monthly company-wide day off)&lt;/li&gt;
&lt;/ul&gt;

Senior Implementation Engineer

&lt;div&gt;
&lt;div&gt;&lt;strong&gt;&lt;span style=&quot;font-size: 10pt;&quot;&gt;Job Summary&lt;/span&gt;&lt;/strong&gt;&lt;/div&gt;
&lt;div&gt;&lt;span style=&quot;font-size: 10pt;&quot;&gt;&amp;nbsp;The Junior Billing Specialist is responsible for supporting the Billing Managers and Billing Specialist needs relating to RetailNext&#39;s billing process. They will assist to ensure Invoicing and invoicing related tasks are completed in a timely manner.&lt;/span&gt;&lt;/div&gt;
&lt;/div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;p&gt;&lt;strong&gt;&lt;span style=&quot;font-size: 10pt;&quot;&gt;Responsibilities:&lt;/span&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-size: 10pt;&quot;&gt;&lt;span style=&quot;font-size: 10pt;&quot;&gt;Assist with billing as needed&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 10pt;&quot;&gt;&lt;span style=&quot;font-size: 10pt;&quot;&gt;Resolve all billing issues and communicate issues with the Billing Manager&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 10pt;&quot;&gt;&lt;span style=&quot;font-size: 10pt;&quot;&gt;Assist with ad-hoc projects as needed&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 10pt;&quot;&gt;&lt;span style=&quot;font-size: 10pt;&quot;&gt;Provide Billing manager with status updates on progress and&amp;nbsp;Issues&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 10pt;&quot;&gt;&lt;span style=&quot;font-size: 10pt;&quot;&gt;Refund RMA&#39;s Daily to ensure all items have been credited.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 10pt;&quot;&gt;&lt;span style=&quot;font-size: 10pt;&quot;&gt;RMA&#39;s bill back&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 10pt;&quot;&gt;&lt;span style=&quot;font-size: 10pt;&quot;&gt;Process Account &amp;amp; Store Terminations daily to ensure all opps have been processed&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 10pt;&quot;&gt;&lt;span style=&quot;font-size: 10pt;&quot;&gt;Upload all invoices into customer portals daily.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 10pt;&quot;&gt;&lt;span style=&quot;font-size: 10pt;&quot;&gt;Attach Backup files to Gaviti invoices.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;&lt;span style=&quot;font-size: 10pt;&quot;&gt;Skills:&lt;/span&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-size: 10pt;&quot;&gt;&lt;span style=&quot;font-size: 10pt;&quot;&gt;Ability to work through the billing process with assistance from the Billing Manager&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 10pt;&quot;&gt;&lt;span style=&quot;font-size: 10pt;&quot;&gt;Ability to understand the billing process at RetailNext&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;&lt;span style=&quot;font-size: 10pt;&quot;&gt;Knowledge:&lt;/span&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-size: 10pt;&quot;&gt;• Good understanding of the billing process at RetailNext and all related systems&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-size: 10pt;&quot;&gt;• Understanding of the billing calendar and timeline&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-size: 10pt;&quot;&gt;Talents:&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-size: 10pt;&quot;&gt;• Ability to recognize billing issues that may arise and notify the Billing Manager.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-size: 10pt;&quot;&gt;Able to spot areas of improvement to help drive efficiency in the department.&lt;/span&gt;&lt;/p&gt;
&lt;h3&gt;&lt;span style=&quot;font-size: 10pt;&quot;&gt;Why RetailNext?&lt;/span&gt;&lt;/h3&gt;
&lt;p&gt;&lt;span style=&quot;font-size: 10pt;&quot;&gt;We revolutionize retail with data-driven insights using IoT and cloud analytics. Operating in 100+ countries, we help retailers optimize shopper experiences.&lt;/span&gt;&lt;/p&gt;
&lt;ul data-spread=&quot;false&quot;&gt;
&lt;li style=&quot;font-size: 10pt;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-size: 10pt;&quot;&gt;Founded: 2007 | Employees: 240+ across 15+ countries&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-size: 10pt;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-size: 10pt;&quot;&gt;Funding: &lt;a&gt;Crunchbase&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-size: 10pt;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-size: 10pt;&quot;&gt;Learn More: &lt;a href=&quot;https://retailnext.net/&quot;&gt;Why RetailNext?&lt;/a&gt; | &lt;a href=&quot;https://retailnext.net/&quot;&gt;What We Do&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;h3&gt;&lt;span style=&quot;font-size: 10pt;&quot;&gt;What’s It Like to Work Here?&lt;/span&gt;&lt;/h3&gt;
&lt;ul data-spread=&quot;false&quot;&gt;
&lt;li style=&quot;font-size: 10pt;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-size: 10pt;&quot;&gt;Remote-First Hybrid: Work anywhere + office access.&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-size: 10pt;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-size: 10pt;&quot;&gt;90-Day Work Anywhere: Work from anywhere for 90 days yearly.&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-size: 10pt;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-size: 10pt;&quot;&gt;Autonomy &amp;amp; Growth: Flexible schedules, ownership, career investment.&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-size: 10pt;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-size: 10pt;&quot;&gt;Customer Obsessed: Everything we do is for our clients.&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;h3&gt;&lt;span style=&quot;font-size: 10pt;&quot;&gt;Perks &amp;amp; Benefits&lt;/span&gt;&lt;/h3&gt;
&lt;ul data-spread=&quot;false&quot;&gt;
&lt;li style=&quot;font-size: 10pt;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-size: 10pt;&quot;&gt;Best Self Allowance: Annual stipend for personal growth.&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-size: 10pt;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-size: 10pt;&quot;&gt;Recharge Days: Monthly company-wide day off.&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-size: 10pt;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-size: 10pt;&quot;&gt;Career Growth: We invest in you.&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;

Junior Billing Specialist

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