Solutions

Store Operations

Retail operations teams are responsible for one of the hardest balancing acts in business: reducing labor costs while improving the customer experience, across dozens or hundreds of locations simultaneously.

RetailNext gives operations leaders the accurate traffic data, predictive analytics, and real-time visibility to eliminate guesswork from every scheduling, staffing, and performance decision. From single-store operators to global retail enterprises, our platform replaces assumptions with validated, data-driven decisions that improve productivity and profitability across your entire network.

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Schedule the Right Staff at the Right Time

Overstaffing during quiet periods and understaffing when it counts — both cost you. RetailNext uses AI-powered traffic predictions to match your labor to actual and forecast demand, so every schedule is a data-driven decision.

See Every Store, All at Once

Managing a fleet means spotting problems before they become patterns. RetailNext gives you real-time performance visibility across every location, so you can identify underperformers, benchmark best practices, and act before the numbers slip.

Turn Traffic Into Measurable Performance

Traffic-normalized conversion metrics reveal what raw sales figures hide. RetailNext connects visitor counts to transaction data, giving you the true conversion rate at each location — and the insight to improve it.

Operational Excellence Starts With ACCURATE DATA.

95–99% accurate people counting, at every installation. Because decisions about labor, scheduling, and store performance are only as good as the data they're based on.

Built for the decisions that DRIVE YOUR STORES.

Store Operations teams use RetailNext to eliminate guesswork across every aspect of performance management — from the individual store to the entire fleet.

Right-Staff Every Store, Every Shift.

Most scheduling decisions are based on last week's sales, last year's patterns, or a manager's gut feel. RetailNext replaces all of that with AI-powered traffic predictions that forecast actual demand — so every schedule is built on what's coming, not what's already happened.

  • AI-powered traffic forecasts aligned to actual and anticipated customer demand
  • Reduce labor costs by eliminating coverage you don't need during slow periods
  • Ensure optimal coverage during peak periods, promotions, and events
  • Maintain or improve customer experience standards while reducing payroll waste

Know Which Stores Are Winning, and Why.

When every store reports different raw sales numbers, it's impossible to separate performance from luck. Traffic-normalized metrics (conversion rate, shopper yield, capture rate) level the playing field and reveal which locations are genuinely outperforming and which are masking problems behind high footfall.

  • Compare conversion rates, capture rates, and yield across your entire store network
  • Identify top and bottom performers with normalized, apples-to-apples data
  • Understand what top-performing stores are doing differently — and replicate it
  • Set data-driven targets and KPIs for every location based on real performance benchmarks

Find the 1% That Transforms Your Business.

A single percentage point improvement in conversion, consistently applied across your network, creates measurable, compounding profitability. RetailNext connects traffic data to transaction data to give you your true conversion rate — not a proxy, not an estimate — at every location, every day.

  • True conversion rate analysis connecting visitor counts directly to POS transaction data
  • Identify which stores, days, and dayparts are converting well — and which are losing sales
  • Surface conversion opportunities before they become patterns of missed revenue
  • Benchmark conversion performance against industry peers through the Benchmarks dashboard

Act on What's Happening Now, Not Last Week.

Reactive retail is expensive retail. RetailNext provides live dashboards and mobile alerts that put current store performance in the hands of every manager who needs it — enabling immediate action on emerging issues rather than post-mortem analysis.

  • Live traffic and conversion data across your entire store network
  • Mobile alerts for anomalies, unexpected traffic spikes, and conversion drops
  • Enable store managers to make immediate, data-backed tactical decisions
  • Coordinate operational responses to unexpected events — weather, local events, competitor activity
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Powered by the Aurora® sensor

The 95–99% accurate traffic data behind every operational decision is captured by the award-winning Aurora® sensor — the all-in-one IoT device at the heart of the RetailNext platform.

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The POWER OF 1%.

A single percentage point improvement in conversion, labor efficiency, or shopper yield creates measurable, compounding profitability. Here's what that looks like in practice.

40

Shopper yield increase

Boggi Milano

6

Additional sales in 7 months

The Vitamin Shoppe

10

Conversion increase

Camper

READ MORE CUSTOMER STORIES
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Traffic counting has long been considered an ancillary metric at The Container Store due to its unreliability, however, through our partnership with RetailNext it has become a critical metric for labor planning and understanding our true customer conversion.
Matt Evans
the-container-store-1

Ready to Find YOUR 1%?

Talk to our team. We'll show you exactly what RetailNext can accomplish for your store operations.

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