Solutions

Marketing & CX

Marketing teams spend significant budget driving customers to stores, but most can't prove that the traffic actually arrived, let alone whether it converted. RetailNext closes the loop.

By connecting marketing spend directly to in-store traffic and conversion, our platform gives marketing and customer experience leaders the attribution data they need to prove ROI, optimize spend, and build campaigns based on what actually works. From measuring the traffic lift from a paid campaign to mapping the in-store journey that follows, RetailNext makes physical retail as measurable as digital.

Connect Marketing Spend to Store Traffic

Digital campaigns drive physical visits — but only RetailNext can prove it. By measuring actual in-store traffic lift against campaign activity, we give marketing teams the attribution data they've never had access to before.

Map the In-Store Customer Journey

The customer experience doesn't end when someone walks through the door. RetailNext maps the complete in-store journey — which zones they visit, where they linger, where they disengage — giving CX teams the behavioral evidence to improve every touchpoint.

Optimize Budget Based on What Actually Works

Stop allocating marketing budget based on proxies and assumptions. RetailNext tells you which channels, campaigns, and promotions are driving the highest-quality traffic to your stores — so you can double down on what works and cut what doesn't.

Memorable Retail Is Measurable. START NOW.

RetailNext connects digital marketing activity to in-store traffic and conversion, giving marketing and CX teams the attribution intelligence to prove ROI and optimize every dollar of spend.

Built for the decisions that DRIVE YOUR MARKETING.

Marketing and customer experience teams use RetailNext to close the attribution gap between digital campaigns and physical store performance.

Prove Your Campaigns Are Driving Store Traffic.

Every marketing team runs campaigns intended to drive store visits, but few can prove the connection. RetailNext measures actual in-store traffic before, during, and after campaign periods, across test and control store groups, giving you the causal evidence that connects your spend to real-world results.

  • Measure traffic lift from specific campaigns against matched control locations
  • Track the duration and decay of campaign-driven traffic increases
  • Compare campaign performance across different channels, creative approaches, and markets
  • Attribute in-store sales to specific marketing initiatives with confidence

Understand the Experience From Door to Purchase.

Great marketing gets customers in the door. Great customer experience keeps them there and converts them. RetailNext maps the complete in-store journey — traffic flow, zone engagement, dwell time, and conversion paths — so your CX team can identify friction points and optimize every step between entry and checkout.

  • Map customer paths from store entrance through all zones to purchase or exit
  • Identify high-engagement zones and areas where customers disengage
  • Measure dwell time by zone to understand where customers spend meaningful time
  • Correlate journey patterns with conversion outcomes to find the most effective paths to purchase

Know Which Channels Drive the Best In-Store Traffic.

Not all marketing channels drive the same quality of in-store visit. RetailNext helps you understand which channels are sending customers who actually buy versus those who just browse — so you can build a media mix based on real store-level performance, not last-click attribution or assumed intent.

  • Compare in-store traffic quality across paid search, paid social, email, and local marketing channels
  • Understand which channels drive high-conversion visits versus browsing-only trips
  • Identify the channels most effective at driving new versus repeat customers to stores
  • Optimize media mix allocation based on actual store-level traffic and conversion data

Measure Whether Promotions Drive Real Incremental Value.

Promotions drive traffic — but do they drive profitable traffic? RetailNext measures the actual traffic lift from promotional events, measures conversion during promotional periods, and helps you understand whether you're acquiring new customers or simply discounting existing ones.

  • Track traffic volume and conversion rate changes during promotional periods
  • Measure promotional calendar ROI across different event types and creative approaches
  • Understand whether promotions drive new customer acquisition or cannibalize existing demand
  • Optimize promotional timing, duration, and depth based on actual store response data
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Powered by the Aurora® sensor

The in-store traffic and journey data behind every attribution insight is captured by the award-winning Aurora® sensor — the all-in-one IoT device at the heart of the RetailNext platform.

Retail Intelligence THAT MOVES THE NEEDLE.

Marketing and CX teams at leading retailers use RetailNext to close the attribution gap and prove the impact of their work on store performance.

40

Shopper yield increase

Boggi Milano

6

Additional sales in 7 months

The Vitamin Shoppe

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We have combined the full suite of data from RetailNext with our operational data from other systems to provide actionable insights to our brand partners at every shop in shop. Not only are we benefiting from the data internally to optimize in-store operations, but the many brands we work with access ezInsights through a portal to make data-informed decisions about their businesses to improve performance.
Nilesh Khalkho
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Ready to Prove YOUR MARKETING ROI?

Talk to our team. We'll show you exactly how RetailNext closes the loop between your marketing spend and store performance.

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