Resources
There is no doubt the future will see an increase in automation and robotics in all industries, and current trends are leaning towards a future where robots and humans work together to provide the ultimate shopper and customer support experience.
Read moreBy Ray Hartjen
What used to be retailing is now shopping, and it reflects not only a shifting change in power from merchant to shopper, but establishes a new connected journey paradigm for retail to build its business around.
Read more
Whereas a problematic data gap existed between shoppers’ digital and physical shopping journeys, RetailNext’s new Connected Journey product extension now delivers to retailers enhanced connected journey analytics, better insights on what marketing programs are driving traffic and conversion, and data to best connect personalized messaging to shoppers who desire it.
Read more
Instagram is evolving into a marketplace that is experience-rich, has high visual content and has a purpose that extends beyond just shopping, and it just might become the medium to break Amazon’s stranglehold on digital-empowered retail.
Read more
Investing in click and collect technology is a win-win situation for both retailers and customers, and while some stores may be unable to deploy services immediately, it’s evident they’ll be doing themselves – and their shoppers – a disservice by relying solely on delivery.
Read more
A retail purchase takes place in a shopper’s mind long before she pulls out her wallet, so understanding what shoppers want is half the battle in achieving lasting retail success.
Read moreBy Kevin Connor
Choosing the right internet service provider for your store is an important consideration, as poor quality service and accessibility can cause catastrophic interruptions of shopper service, sales and regular business activities.
Read more
Retail is being transformed by automation paired with deep learning and other advanced technologies, and the changes are pleasing shoppers and shopkeepers alike.
Read more
Negotiation skills are critical to success in retail, and despite the tension that might be involved, successful retailers and suppliers aim to create mutually beneficial deals for both parties and their stakeholders.
Read moreBy Anna Marsh
Technology is changing the ways retailers target shoppers, and today marketers are using more advanced approaches to attract leads thanks to artificial intelligence and other high-tech tools.
Read more