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Blog
How to empower your retail store teams with automation

By Jacqueline Towers December 22, 2020

Automation empowers frontline teams because it makes their work data-driven. That means they’re spending their limited and valuable time where it’s most impactful and drives the most results. Learn more about how to use automation to make your organization more adaptable, agile and resilient.

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Managing Store Occupancy in Today’s Retail Climate

By Anna Vichitcholchai December 10, 2020

As we navigate the constantly evolving retail climate, learn tips on how to manage occupancy in-stores to keep shoppers and staff safe.

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To Survive e-Commerce, Modern Retailers Must Learn to Think Like e-Commerce

By Greg Osbourne November 15, 2020

Retail is currently going through a seismic shift. To advance, retailers should learn to think like e-commerce, by gathering extensive data, experimenting with that data, and iterating, creating a continuous-learning feedback cycle.

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Holiday is definitely in the air, or is it… Halloween?

By Susan Davidson October 25, 2020

Traffic has been increasing since stores reopened and is now sitting at -34% to LY.  What should retailers expect this holiday season? Susan Davidson writes about traffic and sales performance this November and December, with sales outperforming traffic.

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The Importance of Customer Experience this Holiday Season

By Conor McGrath October 5, 2020

“More deliberate purchasing” requires an urgent step change in retail customer experience to avoid a cancelled Christmas, says Conor McGrath, Managing Director, Head of UK & Nordic Clients at parcelLab

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Why 9 out of 10 of our Largest Customers are Using Our Newest Product

By Bridget Johns September 17, 2020

Six months since the start of the Covid-19 impact, retailers have adapted and adopted applications with real impact on consumers and their shopping experiences, with 9 out of 10 of RetailNext’s top customers leveraging occupancy data and its various use cases.

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How Accurate Scheduling Creates a Higher Conversion Rate

By Richard Woida August 27, 2020

Improving conversion involves many factors, including schedules optimized with data, customer service approaches and in-store workflows.

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Back to school, back to learning or will it simply be back to home?

By Susan Davidson August 12, 2020

Will Back to School shopping be popular even in these uncertain times? Susan Davidson writes and reveals recent retail performance trends.

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Creeping back to retail, July Week 1 retail performance trends

By Susan Davidson July 16, 2020

As retailers reopen with health and safety restrictions to keep their staff and consumers safe, will retail traffic trends return to pre-COVID-19 levels? The data for July Week 1 seems to indicate otherwise.

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Innovation is key to helping retailers and customers navigate through the new normal

By Alex Barnes July 10, 2020

As restrictions start to ease across the UK and crowds begin to gather, now more than ever businesses are relying on technology to support social distancing measures and ensure public spaces are kept safe.

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