Optimize store layout by understanding how shoppers navigate and engage through the store.
Test new store concepts and initiatives prior to rollout.
Identify friction points, optimize in-store navigation and test layouts prior to rollout. Understand where in-store opportunities lie by visualizing shopper behavior data through direction maps, dwell analysis, kinetic heat maps and more.
Go beyond simple traffic counting to understand the full shopper journey, simplify A/B testing, measure and test innovative new store concepts to drive performance.
How Customer Service Impacts Your ROI
Customer service plays a pivotal role in creating brand awareness as well as impacting the bottom line of businesses.
Unpacking Consumer Trends for a Leading Arcade Game Center
Ridgelinez, a strategy consulting firm, was looking for a reliable retail analytics partner to measure and analyze how customers are navigating and interacting with various gaming machines inside an arcade game center.