Operations

Drive operational excellence with accurate traffic and conversion data, predicted traffic trends, and more.

Eliminate points of friction through optimized labor scheduling, real-time task management, and remote visibility for field and corporate staff.

Traffic and conversion

Improve store performance with accurate foot traffic data. Optimize conversion, staff productivity, and more with real-time integration of foot traffic, point-of-sale, staffing data, and marketing calendars.

Occupancy

Gain insights into store density metrics such as occupancy thresholds and limits - across all stores, in real-time.

Measure, display, and control store occupancy to instill confidence in shoppers and safely reopen your stores.

Leverage the included API to display current occupancy and enable virtual queueing on your website, mobile app, or digital signage.

Labor optimization

Analyze and optimize your staff schedules to reduce labor costs and maximize conversion, while ensuring an optimal shopper experience.

Boost productivity of your store associates via AI-driven traffic predictions and prescriptive recommendations.

Store optimization

Get deeper insights into shopper behavior to optimize fitting room conversion, fixture performance, store layouts, and more.

Ensure that your associates are focused on the right activities, at the right time.

Remote store visits

Effortlessly visit and manage your stores from anywhere, and at anytime with real-time video and high-resolution snapshots, available on both web and mobile.

  • The customer is at the heart of every decision we make at The Vitamin Shoppe, and we are delighted to be integrating RetailNext’s technology solutions to ensure our stores continually operate in the personalized manner our customers have come to expect.

    Sharon Leite
    CEO
    The Vitamin Shoppe
    1/15
    Sharon Leite
    CEO
    The Vitamin Shoppe
    1/15
  • As we continue to invest in data-driven decision making, having visibility into the in-store customer shopping journey is critical. RetailNext has been a great partner to us, and we believe this level of insight is only the beginning in understanding traffic and shopping patterns in our locations.

    Marc Mastronardi
    Chief Store Officer
    Macy's
    2/15
    Marc Mastronardi
    Chief Store Officer
    Macy's
    2/15
  • While COVID-19 impacted many parts of our business, one of our top priorities was determining how to best manage in-store capacity. RetailNext was able to quickly deliver an occupancy API to provide our guests a real-time view into how busy our stores were at any given time. This innovative approach reinforced why we value their proactive, nimble expertise as Ulta Beauty’s in-store analytics partner.

    Prama Bhatt
    Chief Digital Officer
    Ulta
    3/15
    Prama Bhatt
    Chief Digital Officer
    Ulta
    3/15
  • Traffic counting has long been considered an ancillary metric at The Container Store due to its unreliability, however, through our partnership with RetailNext it has become a critical metric for labor planning and understanding our true customer conversion.

    Matt Evans
    Senior Director of Business Insights and Analytics
    The Container Store
    4/15
    Matt Evans
    Senior Director of Business Insights and Analytics
    The Container Store
    4/15
  • RetailNext is a critical partner for our stores across the GCC. Their accurate measurement of in-store shopper behavior helps us deliver the best service by giving us the data we need to staff our stores accordingly and to measure performance across all of our locations. This data is critical to driving the best operational and marketing programs for our business.

    Ayman Beydoun
    Chief Operating Officer
    BFL Group
    5/15
    Ayman Beydoun
    Chief Operating Officer
    BFL Group
    5/15
  • When our business partners ask questions like "what kind of displays work best", we always turn to RetailNext. The actionable data is limitless. RetailNext delivers the most accurate, most robust metrics for entrance traffic and their ability to understand the full path of a shopper is unrivaled. I really value their partnership and look forward to expanding our capabilities with them at On-Running.

    Jonathan Jimenez
    Retail Technology Project Manager
    On Running
    6/15
    Jonathan Jimenez
    Retail Technology Project Manager
    On Running
    6/15
  • RetailNext has been an excellent global partner for Camper, supporting us in every location around the world. They are constantly bringing innovation to us, thinking about how they can help us achieve our goals. From our store teams to our CEO, the entire organization relies on the data provided by RetailNext. As stores return to some kind of normal post-COVID, this data will be critical to our success.

    Pere Fiol
    Head of Business Technology
    Camper
    7/15
    Pere Fiol
    Head of Business Technology
    Camper
    7/15
  • Over the past few years, RetailNext has been instrumental in helping me, as CEO, drive a performance-based culture throughout my organization. The insights and data generated by RetailNext have become indispensable to providing a data-based approach to delighting our customers, improving the efficiency of our marketing programs and simplifying decision making; on anything from staffing, to store layouts and merchandising. I've been extremely impressed with the team that supports us and how they are truly invested in our success.

    Damian Hall
    CEO
    Tanaka Megane
    8/15
    Damian Hall
    CEO
    Tanaka Megane
    8/15
  • With RetailNext we were able to increase our conversion from 22 to 27% fleetwide. We had better access to the data, in real time, giving our teams the data they needed to drive performance.

    Tre Mosby
    Operations Analyst
    Hurley
    9/15
    Tre Mosby
    Operations Analyst
    Hurley
    9/15
  • By using RetailNext we have been able to accurately control store occupancy and understand the real traffic in our stores so we are fully prepared for the post Covid period. Retailnext has proven to be a very robust, solid and user-friendly solution that is fully integrable with our existing BI systems. In addition, RetailNext has shown a constant effort to keep investing in new added solutions and features that we will be considering to implement in the near future.

    Arron D’Aubney
    Chief Technology Officer
    Dixons Carphone
    10/15
    Arron D’Aubney
    Chief Technology Officer
    Dixons Carphone
    10/15
  • When we started opening stores, we needed data to drive the same kind of performance we had on our digital channels. RetailNext was recommended by one of our advisors and the partnership has been incredible. The measurement of brick and mortar is key to our business as we continue to grow and open new stores.

    Anthony Campolattaro
    Chief Operating Officer
    New West Knifeworks
    11/15
    Anthony Campolattaro
    Chief Operating Officer
    New West Knifeworks
    11/15
  • Our partnership with RetailNext helps us manage our brick and mortar stores with the same level of data as our digital channels. The data has been extremely useful to understand and manage store team performance. Additionally, the pandemic has disrupted traffic trends pretty considerably and the RetailNext data has been critical to managing occupancy levels in-store as well as labor models and task allocation.

    Mark Boonnark
    Founder & COO
    Healthy Spot
    12/15
    Mark Boonnark
    Founder & COO
    Healthy Spot
    12/15
  • The RetailNext solution has been central to our store operations, marketing and loss prevention strategies. Our team regularly utilizes the analytics on their portal and the real-time mobile-app to monitor store compliance on a variety of metrics - being able to see live video from any device has been a critical tool for us during COVID.

    David Sherwood
    CEO
    Daniel's Jewelers
    13/15
    David Sherwood
    CEO
    Daniel's Jewelers
    13/15
  • When looking for a solution that would help us run our stores and protect our teams and assets, it became clear that RetailNext was the best choice on the market. We are able to save ~40% versus using separate systems for traffic counting and loss prevention. During the pandemic, the system has also been incredibly helpful for remote compliance monitoring.

    Brent Paulsen
    Managing Director, Head of Retail
    UNTUCKit
    14/15
    Brent Paulsen
    Managing Director, Head of Retail
    UNTUCKit
    14/15
  • RetailNext provides Soft Surroundings with valuable insights on store traffic which means we are always staffed to perfection! When our customer wants to shop, we’re right there to help her get the fashion and comfort she can't live without.

    Marc Galloway
    VP of Operations
    Soft Surroundings
    15/15
    Marc Galloway
    VP of Operations
    Soft Surroundings
    15/15

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