5 Business Management Tactics to Help Retailers Grow Their Business

Lucas Parker
Guest Contributor

As your retailing business grows, so do your responsibilities, but in the quest to expand a few critical business tactics can prove helpful in helping you drive and manage growth.

If you feel like you’ve successfully launched your retail business and reached a certain level of success, you might be wondering what the next order of business might be. How do you expand and appeal to new customers and business partners? The truth is, there are many ways to help your business grow and reach new heights and there is no single answer that is most appropriate. Instead, you should choose from some of the most common and effective decisions managers make when their businesses reach a certain point. Here are some examples.

1.    Product expansion

Product development is the best way for a business to progress in its current market without having to enter into a new one. It’s a surefire way to ensure your business stays ahead in a growing and competitive environment.

If your business isn’t manufacturing oriented and you depend on a source for your products, you might want to delve into new advances that would give you a more diverse lineup of products to sell. For example , look at how Fjallraven has expanded their line of outdoor gear by introducing trekking tights and outdoor packs. It’s not part of the same line, but it’s clearly a product gap that needed to be filled.

2.    Diversify

Markets are very fickle things and a business can’t count on a single niche to keep itself afloat for long periods of time. The best way to secure your business investments is to look at them as you would any other kind of investment. This means looking into ways to diversify and give the business new ground to stand on.

Consider delving into markets that are tangentially related to your main product line. Look into targeting different demographics with a new line of products.

One of the key problems of diversification is that it needs to be done properly in order for it to give worthwhile returns. It’s almost akin to starting from scratch if the diversified part has no connection to your original products.

A lot of people hesitate when presented with the idea of diversification. It requires a substantial investment and business managers aren’t always on board with the idea. It should be looked at as a form of insurance that makes sure your business will stay afloat even if a specific market plateaus or declines.

3.    Expand to other channels

Retail is an extremely competitive market, which is why managers need to make use of every possible channel to give themselves new shoppers and new business opportunities. The internet is one such channel that has near limitless potential. Retail businesses can be propelled to new heights with the help of properly designed websites that feature their wares.


This offers customers a new level of convenience which will make your business look even more attractive. With the help of direct delivery systems such as the ones at Amazon, you’re able to increase the reach of your brand by simply making delivery an available option online. People tend to prefer ordering online rather than via phone.

4.    Make use of all available tools

Everyone likes to think they’re great at running a large business. When you start from scratch and end up making significant leaps in the market, it’s easy to forget what kind of differences there are between small, medium and large businesses. Achieving a certain amount of success is possible on your own, but it’s a monumental task when the business gets a bit too big to effectively manage.

The key to running a growing business is to know when to manage and when to do things on your own. Make use of all the tools that can help you lead your business to new heights. A lot of experienced managers look into medium business management software to help them run day-to-day errands in a more efficient way, while others prefer using their own personal systems. Whatever you choose, you need to streamline your work in order to have more time to spend on more important things, such as customer support or product development.

5.    Team up with business partners

Retail is a dynamic environment and different businesses will have different niches they cover. You don’t have to look at every other business as a competitor; making friends and cooperating is one of the soundest business decisions you can make.

Teaming up with another business that deals in the same line of work and offers similar services would give you a great head start. This kind of cooperation allows both businesses to benefit without losing out on anything.

Create a marketing strategy that integrates both businesses and offers a wide variety of products and services that will attract shoppers. Having everything in one place is a lot more appealing for customers, which is why your business strategy will yield greater results than the sum of its parts.


Managing a business has its merits and downsides. As it grows, so do your responsibilities and they can stack up to the point that it becomes difficult to manage. However, learning how to deal with an increased number of responsibilities is just one of the crucial steps you have to take in order to be able to help your business expand. Consider some of these ideas for your business and you can be sure it will be easier to manage while also expanding even further than before.

About the writer: Lucas Parker is a business consultant and editor in chief at savingforserenity.com. Besides that, he has a passion for writing – doing his research, exploring and writing are his favorite things to do. Additionally, Lucas loves playing his guitar, hiking and traveling.

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