Resources
Category archive for Trends & Insights
There is no doubt the future will see an increase in automation and robotics in all industries, and current trends are leaning towards a future where robots and humans work together to provide the ultimate shopper and customer support experience.
Read moreBy Ray Hartjen
What used to be retailing is now shopping, and it reflects not only a shifting change in power from merchant to shopper, but establishes a new connected journey paradigm for retail to build its business around.
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Instagram is evolving into a marketplace that is experience-rich, has high visual content and has a purpose that extends beyond just shopping, and it just might become the medium to break Amazon’s stranglehold on digital-empowered retail.
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Investing in click and collect technology is a win-win situation for both retailers and customers, and while some stores may be unable to deploy services immediately, it’s evident they’ll be doing themselves – and their shoppers – a disservice by relying solely on delivery.
Read moreBy Anna Marsh
Technology is changing the ways retailers target shoppers, and today marketers are using more advanced approaches to attract leads thanks to artificial intelligence and other high-tech tools.
Read moreBy Ray Hartjen
The newest Retail Performance Pulse is now available for download, delivering a detailed analysis of brick-and-mortar store performance for the retail month of November 2018.
Read moreBy Ray Hartjen
The holiday season is off to a roaring start for retailers across all segments, and a look inside the e-commerce numbers provides insights into shoppers, their values and their continually evolving shopping behaviors.
Read moreBy Ryan Pell
In a time when almost everyone uses social media platforms, it’s a mistake for retailers to ignore the wealth of social data that can drive positive results of most every marketing campaign.
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With 2019 right around the corner, it’s time to think about your future and the future of your retail business. What does the next year have in store, and what can you do about it in-store?
Read moreBy Tim Colley
As the shopper-led retail revolution continues, retailers are reinventing themselves, and a handful of trends are very much shaping the direction.
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