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Category archive for Trends & Insights

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The holiday season is representative of stressful hours, long lines, and ample opportunity. To maximize success, retailers must understand key market insights in order to fine tune or completely revamp promotional practices and shopper experience, and one of the largest initiatives to undertake will be driving mobile engagement.

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2017 has been a challenging year for many retailers, placing even greater pressure on making the most of the upcoming holiday season. Make plans to attend the August 23 webinar, “Preparing for Holiday 2017,” to learn how to ensure retail’s most important season is also the most wonderful time of the calendar year.

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Replicating the highly personalized online shopping experience in brick-and-mortar stores requires an investment in technologies to automate repetitive tasks, provide real-time data on customers’ shopping journeys and deliver just-in-time product information and customer service training to associates.

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