Whether shoppers are in-store or online, the process of obtaining products is becoming smoother. Shoppers have long had opportunities to buy in-store or online with home delivery or in-store pickup, and, ultimately, it’s all about getting products to customers in the most seamless (for customers) way. As such, same-day delivery started out as a rising trend to enable a frictionless and immediate shopping experience. With a few clicks online, customers can receive their orders in a few days or within a certain time window on the same day.
Same-day delivery has been received so well that it is now standard practice in many retail areas. According to PwC, shoppers value the immediacy as 88 percent of consumers are willing to pay for same-day or faster delivery. However, there is a condition on the cost of the delivery. McKinsey found that consumers find same-day delivery attractive if it costs 7 to 8 percent of the basket value.
To learn more about same-day delivery trends and how the industry is adopting and responding to same-day delivery, check out the infographic below from Go People, “Same Day Delivery Trends and Statistics to Guide Your Business.”
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