RetailNext

Comprehensive In-Store Analytics

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Solution Briefs

Solution Briefs

Merchandising

The right product in the right place at the right time. RetailNext Merchandising solutions allow retailers to gain merchandising insights, observe real-time snapshots of various store locations to ensure high quality product placement, know where your shoppers are going within you retail space, understand zone behavior, and ensure window displays are effective.

Solution Briefs

Traffic 2.0

Use Traffic 2.0 to unlock opportunity by adding texture to your traffic and aligning labor hours to true traffic trends.

  • Optimize the shopping experience by going beyond traditional traffic counting and conversion
  • Layer on Marketing and Loss Prevention analytics as your business grows
  • Leverage the RetailNext web-based platform to ensure a seamless and friction-free shopping experience

 

Download the Traffic 2.0 solution brief now to learn how retailers around the globe are cutting significant costs and driving sales with a single comprehensive platform. 

Solution Briefs

People Counting & Conversion

RetailNext provides a sophisticated platform for in-store analytics.

  • Traffic patterns day by day, hour by hour to spot norms, trends and outliers
  • Benchmark store performance metrics Impacts on traffic and conversion from marketing, merchandising and the weather

 

Download the solution brief now to learn more about the leading people counter.

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Webinars

Preparing for Holiday 2017

The retail industry’s first half struggles have resulted in an even bigger emphasis on it most important season –Holiday. “Preparing for Holiday 2017” promises to share key insights and opportunities for retail stores to maximize the shopper experience, customer service – and, ultimately, performance – in Q4.

In “Preparing for Holiday 2017,” webinar participants will focus on lessons learned from the ghost of recent Holidays past, as well as current retail and consumer trends. Webinar participants will leave with:

1. An understanding of key macro-level retail trends affecting brick-and-mortar retail
2. A review of lessons learned from Holidays 2014-2016
3. Knowledge of current micro-level shopper trends
4. An action plan of ‘must do’s” for Holiday 2017

Facilitators:

Shelley E Kohan
Vice President of Retail Consulting, RetailNext

 

Julie Bernard, CFA
Chief Marketing Officer, Verve Mobile

Empowering Today’s Smart Store Sales Associate

RECORDED WEBINAR: Watch on-demand

The foundation to exceptional brick-and-mortar shopping experiences is outstanding shopper service, and all smart store initiatives must center around the needs of shoppers and the empowerment of sales associates to not only fulfill and deliver on those needs, but also transform from order takers to order makers.

In addition to easing the difficulties shoppers face in their shopping journeys, Internet of Things (IoT) technologies also empower sales personnel with the knowledge and critical information about the brands and products they represent to better engage and serve their clientele – the right knowledge to the right staff member at the right time.

In “Empowering Today’s Smart Store Sales Associate,” webinar participants will focus on IoT platform applications to effectively train smart store staff on store operations, product knowledge, sales and shopper service. Webinar attendees will discuss:

  • Using data to focus training resources on areas that will drive the best gains
  • Methods for brands to develop, curate and deliver content for messaging product features and shopper benefits
  • Tips and tools to ensure associates are properly trained on selling and service skills
  • Case studies of applications resulting in increased sales, customer retention and shopper loyalty 
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eBooks & Whitepapers

eBook

A Retailer’s Survive & Thrive Guide to Holiday 2017

The holiday season is a struggle for all retailers – with long hours, long lines, and lots of stress, but don’t forget about the opportunity holidays represents! RetailNext has created the “Survive & Thrive Guide to Holiday 2017” to offer quick, easy and inexpensive tips to help prepare stores for impressive seasonal performance.

Optimize your staffing, scheduling, and marketing tactics to deliver magical and memorable shopping experiences for your seasonal shoppers!

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Videos

Traffic 2.0 by RetailNext

For years, retailers have counted store traffic, an essential component in calculating performance metrics like conversion. But, traditional traffic only answers the question, “How many?” What about all those other high-priority questions. Traffic 2.0 – only from RetailNext – goes beyond “how many” and delivers comprehensive insights on shopping behaviors.

Traffic 2.0, by RetailNext from RetailNext on Vimeo.

Mobile Engage by RetailNext

Shoppers have changed the way they shop and retail has forever changed as a result. Mobile is now the critical touchpoint – at home, on the go and particularly in-store – and Mobile Engage by RetailNext empowers retailers to deliver exceptional and seamless shopping experiences.

Mobile Engage by RetailNext from RetailNext on Vimeo.

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Case Studies & Testimonials

Case Study

Ensuring Merchandising Compliance from 35,000 Feet

Lolli and Pops is a purveyor of sweetness whose stores are stocked to the rafters with sweets from around the world, sourced from famed producers and local artisans, and changing daily with batch size and availability. 

Lolli and Pops measures the quality of its sweets not only by their origin, but by the memories they stir loose and the smiles they create, and its team in more than 35 locations across the United States are committed to sweetening their customers’ day.

By deploying the RetailNext Merchandising solution, Jessica Mennella, vice president of product at Lolli and Pops, was able to save time and money by remotely accessing merchandising insights, allowing her to observe real-time snapshots of various store locations while making high quality product placement decisions.

Download the case study, Ensuring Merchandising Compliance from 35,000 Feet, to learn more.

Case Study

Improving Store Performance by Better Understanding Traffic & Conversion

Earlier this year, Goodwill Southern California adopted our Traffic 2.0 Solution for each of it’s 78 locations in the greater Los Angeles area. Once attributing low sales and traffic to unseasonably warm weather, the company is now using shopper data to develop proactive plans, systems and processes around protecting and increasing conversion. After identifying key growth opportunities, Goodwill Southern California plans to incorporate additional functionalities of RetailNext’s comprehensive platform in future phases of operations. 

Case Study

Identifying & Capitalizing on Store Performance Opportunities

A global brand with nearly 500 stores sought to better understand its existing business to formulate and implement effective corrective action and continuous improvement strategies.

By deploying RetailNext’s Traffic 2.0 solution in over 100 stores across 7 territories, the brand saw an increase in sales, positive ROI, and in increase in conversion.

Download case study to read more.

 

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Industry Reports

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