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Solution Briefs

Solution Briefs

Occupancy Tracking and Compliance

With the unprecedented changes to the retail industry, it is important that shopper and employee health and safety are front of mind in-stores.

RetailNext’s live occupancy and monitoring solution for retail is designed to help businesses comply with social distancing guidelines and occupancy restrictions through automatic reporting and configured occupancy thresholds. Leverage insights to deliver safer shopping experiences.

Download RetailNext’s Occupancy Tracking and Compliance solution brief to learn more!


Solution Briefs

Connected Journey

Shoppers have fundamentally changed the way they shop. Shopping journeys are now connected journeys, weaving continually through digital and physical touchpoints with brands, always with shoppers connected and in control, proactively driving their shopping experiences.

To succeed in this new industry reality, retailers must ensure they’re not disconnected in any way, at any moment, from shoppers’ connected journeys.

Harness the power of data across all channels to create seamless, personal shopping experiences, gaining insights into how your shoppers interact and engage with your brand online and in-store and determining how it impacts buyer interest and conversion.

Download RetailNext’s Connected Journey solution brief to learn more!

Solution Briefs

Interior Analytics

Identify friction points, optimize in-store navigation and test layouts prior to rollout. Recognize specific zones to ensure display strategies are effective and well managed. Understand where in-store opportunities lie by visualizing shopper behavior data through direction maps, dwell analysis, kinetic heat maps, POS video integration, and demographics.

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COVID-19 Retail Recovery: Data Considerations

In our third Retail Recovery video, we discuss the topic of, “Data Considerations” in the time of COVID-19.

We welcome Lauren Bitar, Head of Retail Consulting and CX Insights, who speaks with our very own Bridget Johns, CMO of RetailNext. This session dives into the data strategies that will be crucial to shortening the timeline of “back to the new normal”.

Webinar Topics Include:

  • Data-driven approaches to labor models and staffing
  • Strategies on product and markdowns, including forecasting markdown liabilities
  • A modeling tool to determine the current and future impact of COVID-19 on traffic and sales (using a tool by MarketDial which you can get free access to)

RetailNext is also supporting retailers in reopening stores through occupancy capabilities. Learn more here!

COVID-19 Retail Recovery: Restaffing

In our second Retail Recovery video, we discuss the topic of, “Restaffing” in the time of COVID-19.

We welcome Angela Larch, a RetailNext Retail Engagement Manager and long-time store
operator who will be speaking with our very own Bridget Johns, CMO of RetailNext. This
session dives into some leading questions around labor forecasting, recruitment strategies and
motivation techniques for retailers.

Webinar Topics Include:

  • Best practices for staffing, on-boarding and training
  • Tips on recruitment strategies and labor forecasting
  • Insights on goal setting and motivation techniques

RetailNext is also supporting retailers in reopening stores through occupancy capabilities. Learn more here!

COVID-19 Retail Recovery: Reopening Fundamentals

Bridget Johns, CMO of RetailNext dives into some leading questions around reopening stores in the time of COVID-19. Bridget speaks with our very own Anna Vitchacholchai who leads our Retail Engagement Manager team at RetailNext. Being a retailer herself, Anna has a deep knowledge of the industry and has worked with some world-renowned brands such as Hugo Boss, Agent Provocateur and Ermenegildo Zegna.

Webinar Topics Include:

  • Tips for complying with suggested social distancing guidelines
  • Advice for creating new health and safety protocols
  • Best practices for delivering a great experience in the time of COVID-19

RetailNext is also supporting retailers in reopening stores through occupancy capabilities. Learn more here!

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eBooks & Whitepapers

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Traffic 2.0 by RetailNext

For years, retailers have counted store traffic, an essential component in calculating performance metrics like conversion. But, traditional traffic only answers the question, “How many?” What about all those other high-priority questions? Traffic 2.0 – only from RetailNext – goes beyond “how many” and delivers comprehensive insights on shopping behaviors.

Traffic 2.0, by RetailNext from RetailNext on Vimeo.

Customer Feature: Atlanta Hawks

You think Black Friday is tough for retailers? The Atlanta Hawks’ retail team excels through what are essentially 45 Black Fridays a year – all the home games at Philips Arena! Peter Sorckoff, senior vice president and chief creative officer, talks about the challenges of delivering magical game-day experiences to almost 20,000 fans in a tight 3-hour time window.

Customer Feature: Atlanta Hawks from RetailNext on Vimeo.

Featured Customer: Marine Layer

Mason James, Director of Store Operations at Marine Layer, gives an overview of its brand and how it deploys RetailNext solutions to deliver a better shopping experience.

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Case Studies & Testimonials

Case Study

Manual vs. Automated Occupancy Solutions

Despite, various occupancy counting methods available on the market. Now more than ever, retailers are turning to automated occupancy solutions to minimize counting errors, reduce costs and ensure store safety is maintained.

Download the Manual vs. Automated Occupancy Solutions case study by RetailNext to see how your business can build safer shopping experiences with a cost-effective automated occupancy solution.


Case Study

Using Analytics to Create a Performance Culture & Climb to the Top

Founded in 1958 in Sanjo City, in the Chūetsu region of Japan’s Niigata Prefecture, Snow Peak is an innovator of outdoor apparel and gear, whose very name originates from the famous mountain Tanigawa, where Snow Peak’s founder Yukio Yamai repeatedly challenged himself, physically and mentally, throughout his early life.

Learn how after experiencing a rapid growth of its business, Snow Peak recognized its retail operations were highly fragmented and its organizational culture was inadequately rooted in performance and accountability, and how it used retail analytics to develop and implement data-based strategies to improve upon its delivered shopper experience and brand performance. 

Case Study

Empowering Digital Native Brands with Data-Driven Insights

A new breed of online retailer has become the heart and soul of shaping and even fundamentally changing consumers’ shopping experiences. These retailers, born and raised online, are digitally native vertical brands, and they are reinventing the face and the future of retail from top to bottom.

Pure-play digital retailers are venturing into traditional brick-and-mortar retail for a variety of reasons, including the ability to give customers the chance to physically see and touch products, and to engage face-to-face with brand representatives and sales associates to drive seamless shopping experiences. Read the case study to discover how brick-and-mortar stores use the same type of analytics as their online siblings to better the shopping experience for shoppers.

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Industry Reports

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