Comprehensive In-Store Analytics


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Solution Briefs

Solution Briefs

Interior Analytics

Identify friction points, optimize in-store navigation and test layouts prior to rollout. Recognize specific zones to ensure display strategies are effective and well managed. Understand where in-store opportunities lie by visualizing shopper behavior data through direction maps, dwell analysis, kinetic heat maps, POS video integration, and demographics.

Solution Briefs

Employee Exclusion & Measurement

Exclude the movement of store sales associates from traffic counts and shoppers’ in-store shopping paths with Bluetooth low energy beacons (BLE).

Count, observe and measure the paths of both shoppers and staff members, and determine when shopper-associate interactions occur, how often, in what duration and the effect on conversion and other key performance indicators.

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Solution Briefs

RetailNext Overview

Transform your business to deliver a personal, meaningful and boundaryless shopper experience. RetailNext’s analytics software and retail expertise helps you better understand the shopper journey, drive sales across all channels, stay ahead with AI-driven predictions, reduce theft and eliminate unnecessary costs.

Download overview here. >>

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Retail Landlords and Tenants: Exploring Their Changing Relationship

Date: Thursday, July 26, 2018 | 11AM PT / 2PM ET

Retail is changing, that we all know. Shoppers, armed with all the product information they’ll ever need and an almost unlimited number of shopping alternatives, are demanding retail keep up with their change of pace, and both brands and shopping center operators have taken notice.

But, how is the very nature of the relationship between retailers and landlords changing?

In this installment of the 2018 RetailNext Webinar Series, participants will discuss and explore new trends related to:

  • Continually evolving lease agreements and terms
  • Assorting brands and store portfolios to boost the overall health of the shopping center
  • Openly sharing and exchanging data between brands and mall operators
  • Drawing shoppers through entertainment and lifestyle interests

Bil Ingraham
VP, Consumer Marketing & Partnership

In his role at PREIT, Bil Ingraham is responsible for driving revenue and sales performance through transparency, collaboration, cultural transformation, and digital evolution. Bil is a highly motivated sales and marketing leader with more than 13 years of business development, sales and shopper marketing experience, and his passions include building meaningful, mutually-beneficial partnerships to accomplish common goals.

Jim Ward
VP, Innovation & New Business Ventures

In the 16 years that Jim has been with CBL, he’s been an agent for change and a strong leader with a successful track record in management, digital strategy, income generation, customer experience, and technology. He has worked as a General Manager at two different properties, Vice President of Business Development, and Vice President of Marketing & Digital Strategies. He was recently named as CBL’s Vice President of Innovation & New Business Ventures. In this role, he is focused on a scalable turnkey “Connected Retail” strategy for Etailers, a “Retailer Services” platform, and identifying investment opportunities for CBL Ventures. Jim holds an undergraduate degree from the University of Tennessee and obtained a law degree from the University of Cincinnati. After law school, he clerked with the Chief Justice of the Tennessee Supreme Court. After the clerkship, Jim worked for a short time with one of the largest law firms in the nation, focused on business, technology, and transactional law.

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eBooks & Whitepapers


Staffing Your Stores

Sales associates deliver upon the living, breathing day-to-day promise of your retail space. Whatever your vision for branding and environment, they are the people who bring it to fruition. Staffing properly is a critical component when looking at the big picture of your retail space, and effective staffing requires a clear understanding of your brand, a keen examination of personality, and when all’s said and done, a healthy dose of patience.

Download ebook to learn more about staffing your retail stores.


Improving Retail Results Using Performance Metrics

To operate retail enterprises more effectively, it’s critical to have performance metrics to manage toward. Sales might be the ultimate metric and end goal, but it’s very difficult to manage sales efficiently without having more foundational “stepping stone” performance metrics to guide you toward your sales objectives. Download Improving Retail Results Using Performance Metrics to learn how.

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Traffic 2.0 by RetailNext

For years, retailers have counted store traffic, an essential component in calculating performance metrics like conversion. But, traditional traffic only answers the question, “How many?” What about all those other high-priority questions? Traffic 2.0 – only from RetailNext – goes beyond “how many” and delivers comprehensive insights on shopping behaviors.

Traffic 2.0, by RetailNext from RetailNext on Vimeo.

Mobile Engage by RetailNext

Shoppers have changed the way they shop and retail has forever changed as a result. Mobile is now the critical touchpoint – at home, on the go and particularly in-store – and Mobile Engage by RetailNext empowers retailers to deliver exceptional and seamless shopping experiences.

Mobile Engage by RetailNext from RetailNext on Vimeo.

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Case Studies & Testimonials

Case Study

Improving Fixture Performance & Sales through Interior Analytics

The retailer was looking to measure display and fixture performance in order to identify key in-store opportunities and make data-driven merchandising decisions.

The initial test centered on the performance of two women’s key fixtures located near the front of the store in the “decompression zone,” one men’s key fixture toward the back of the store, and a large prototype women’s display in the middle of the store combining a collection of smaller displays.

Download for results.

Case Study

Ensuring Merchandising Compliance from 35,000 Feet

Lolli and Pops is a purveyor of sweetness whose stores are stocked to the rafters with sweets from around the world, sourced from famed producers and local artisans, and changing daily with batch size and availability. 

Lolli and Pops measures the quality of its sweets not only by their origin, but by the memories they stir loose and the smiles they create, and its team in more than 35 locations across the United States are committed to sweetening their customers’ day.

By deploying the RetailNext Merchandising solution, Jessica Mennella, vice president of product at Lolli and Pops, was able to save time and money by remotely accessing merchandising insights, allowing her to observe real-time snapshots of various store locations while making high quality product placement decisions.

Download the case study, Ensuring Merchandising Compliance from 35,000 Feet, to learn more.

Case Study

Improving Store Performance by Better Understanding Traffic & Conversion

Earlier this year, Goodwill Southern California adopted our Traffic 2.0 Solution for each of it’s 78 locations in the greater Los Angeles area. Once attributing low sales and traffic to unseasonably warm weather, the company is now using shopper data to develop proactive plans, systems and processes around protecting and increasing conversion. After identifying key growth opportunities, Goodwill Southern California plans to incorporate additional functionalities of RetailNext’s comprehensive platform in future phases of operations. 

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Industry Reports

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