Filter by Topic

Solution Briefs

Solution Briefs

Occupancy Tracking and Compliance

With the unprecedented changes to the retail industry, it is important that shopper and employee health and safety are front of mind in-stores.

RetailNext’s live occupancy and monitoring solution for retail is designed to help businesses comply with social distancing guidelines and occupancy restrictions through automatic reporting and configured occupancy thresholds. Leverage insights to deliver safer shopping experiences.

Download RetailNext’s Occupancy Tracking and Compliance solution brief to learn more!

 

Solution Briefs

Connected Journey

Shoppers have fundamentally changed the way they shop. Shopping journeys are now connected journeys, weaving continually through digital and physical touchpoints with brands, always with shoppers connected and in control, proactively driving their shopping experiences.

To succeed in this new industry reality, retailers must ensure they’re not disconnected in any way, at any moment, from shoppers’ connected journeys.

Harness the power of data across all channels to create seamless, personal shopping experiences, gaining insights into how your shoppers interact and engage with your brand online and in-store and determining how it impacts buyer interest and conversion.

Download RetailNext’s Connected Journey solution brief to learn more!

Solution Briefs

Interior Analytics

Identify friction points, optimize in-store navigation and test layouts prior to rollout. Recognize specific zones to ensure display strategies are effective and well managed. Understand where in-store opportunities lie by visualizing shopper behavior data through direction maps, dwell analysis, kinetic heat maps, POS video integration, and demographics.

Expand to see more

Webinars

How to adapt to and profit from reduced store footfall

Join ConcretePlatform and RetailNext in a conversation about adopting new strategies and and accelerating existing ones around using the store team as key driver of customer satisfaction and basket value.

Hosted by:
Tristan Rogers, CEO and Co-Founder at ConcretePlatform
Angela Davis, Retail Engagement Manager at RetailNext

Speakers:
Mark Cardinale, Director of Store Operations, The North Face
Connie Cartmill, Ex EVP of Retail Operations, Lucky Brand
Ann-Marie Clendenin, Ex-VP of Global Operations, Kate Spade
Melissa Calhoun, Director of Field Communications, Justice

Navigating the Retail Holiday Season in a Changed World

Are you fully prepared for this holiday season?! If, like most of us, you aren’t, join us in a conversation with McKinsey & Company and Foursquare highlighting what to expect in this most unusual year. Learn strategies to drive and optimize foot traffic, understand how to leverage location data for marketing and promotional success, and hear how retailers are using real-time data to drive conversion and ticket size, even in the midst of the pandemic.

Panelists:
Andrew Davis — Partner at McKinsey & Company
Ariel Eck — Director, Client Solutions, Data & Insights at Foursquare
Anna Vichitcholchai — Team Lead, Retail Engagement at RetailNext

Hosted by Lauren Bitar, Head of Retail Consulting at RetailNext

Reopening and Thriving in the New Retail Climate

As retailers adapt to the new realities of reopening stores, ensuring the health and safety of shoppers and employees is critical. Together with Yoobic and Mishipay, RetailNext is hosting a webinar to discuss how retailers can reopen stores safely, by leveraging technology solutions including tools for occupancy tracking, contactless payments, employee and shopper communication, and virtual queuing.

Expand to see more

eBooks & Whitepapers

Expand to see more

Videos

Traffic 2.0 by RetailNext

For years, retailers have counted store traffic, an essential component in calculating performance metrics like conversion. But, traditional traffic only answers the question, “How many?” What about all those other high-priority questions? Traffic 2.0 – only from RetailNext – goes beyond “how many” and delivers comprehensive insights on shopping behaviors.

Traffic 2.0, by RetailNext from RetailNext on Vimeo.

Customer Feature: Atlanta Hawks

You think Black Friday is tough for retailers? The Atlanta Hawks’ retail team excels through what are essentially 45 Black Fridays a year – all the home games at Philips Arena! Peter Sorckoff, senior vice president and chief creative officer, talks about the challenges of delivering magical game-day experiences to almost 20,000 fans in a tight 3-hour time window.

Customer Feature: Atlanta Hawks from RetailNext on Vimeo.

Featured Customer: Marine Layer

Mason James, Director of Store Operations at Marine Layer, gives an overview of its brand and how it deploys RetailNext solutions to deliver a better shopping experience.

Expand to see more

Case Studies & Testimonials

Case Study

Vitamin Shoppe – The Power of 1%

The Vitamin Shoppe® operates over 739 stores throughout the United States and Puerto Rico. However, success for the company is not measured by how many stores it opens, but rather by providing a fulfilling customer experience to each and every visitor, in-store and online. The company aims to help its customers become their best selves, however they define it, and acts as a trusted source for quality products, innovation and expertise.

To better operate its business around the needs of its clientele, The Vitamin Shoppe created tactical store operations plans around leveraging accurate and reliable shopper traffic data. Paramount to the plan’s success was not only the accuracy of traffic data, but also the ability of its solution provider to quickly and effectively deploy 731 stores within 2 months.

Download The Vitamin Shoppe case study by RetailNext to find out more.

 

Case Study

Manual vs. Automated Occupancy Solutions

Despite, various occupancy counting methods available on the market. Now more than ever, retailers are turning to automated occupancy solutions to minimize counting errors, reduce costs and ensure store safety is maintained.

Download the Manual vs. Automated Occupancy Solutions case study by RetailNext to see how your business can build safer shopping experiences with a cost-effective automated occupancy solution.

 

Case Study

Using Analytics to Create a Performance Culture & Climb to the Top

Founded in 1958 in Sanjo City, in the Chūetsu region of Japan’s Niigata Prefecture, Snow Peak is an innovator of outdoor apparel and gear, whose very name originates from the famous mountain Tanigawa, where Snow Peak’s founder Yukio Yamai repeatedly challenged himself, physically and mentally, throughout his early life.

Learn how after experiencing a rapid growth of its business, Snow Peak recognized its retail operations were highly fragmented and its organizational culture was inadequately rooted in performance and accountability, and how it used retail analytics to develop and implement data-based strategies to improve upon its delivered shopper experience and brand performance. 

Expand to see more

Industry Reports

Expand to see more