SAN JOSE, Calif. – October 28, 2020– RetailNext Inc., the worldwide expert and market leader in smart store retail analytics for optimizing shopper experiences at brick-and-mortar retail stores, today announced several new customer wins and partnerships, building on the continued momentum of their recently released occupancy capabilities. “Retailers are increasingly standardizing on occupancy as a key metric as the sector recovers from and responds to COVID-19, and it is exciting to see the growth in demand of this new metric from both our customers and our partners”, said Bridget Johns, Chief Marketing Officer & Head of Growth Strategies at RetailNext.
“Last year, it became clear that we need more modern measurement tools to drive performance across our 121 stores. We quickly identified RetailNext as the most accurate, robust and flexible solution to meet our needs. When our entire store fleet closed due to Covid-19, RetailNext was an excellent partner. Their thought leadership and guidance during this time was extremely helpful,” said Jessica Bailey of Altar’d State.
RetailNext has also seen tremendous growth in venue and workplace adoption of occupancy metrics as evidenced by Georgia Aquarium, the largest aquarium in North America, expanding its partnership with RetailNext to include occupancy analytics. A longstanding customer of traffic and other analytic capabilities, Georgia Aquarium also saw the need to integrate occupancy metrics in each gallery to optimize it’s guest experiences. “RetailNext has been an incredible partner as we grow our analytic capabilities and continue to leverage as robust a data set as possible to optimize our guest and employee safety and experience. Our guest and team health and well-being is of top concern for us and the occupancy metrics are critical as we navigate these unprecedented times,” said Josh Cherfoli Senior Director of Marketing and Digital Engagement at Georgia Aquarium.
In addition to this exciting customer growth, RetailNext is also pleased to announce several new partnerships, many leveraging the in-store occupancy data to provide consumers transparency to real-time in-store shopping environments as well as to build consumer-facing applications that leverage this data to create a more seamless experience. Customer transparency and communication, store activity-based marketing integrations, performance management and labor optimization partnerships have all contributed to the fast adoption of occupancy as a must-have metric for retail. Today RetailNext is announcing new partnerships with BrightSign, ConcretePlatform, Crave Retail, Creative Realities, Gaiadigits, MishiPay, Purple Wifi, Qudini, Radius8, StoreForce, Waitwhile, and Visionect.
“Partnerships enable our customers to leverage their in-store data to drive more solutions that are specific to their needs across operations, marketing, and consumer engagement. We are pleased to expand our partnership ecosystem with such an exciting group of innovators,” said Gonzalo de Caralt, Head of Channel Partnerships at RetailNext.
About RetailNext The first technology platform to bring e-commerce style shopper analytics to brick-and-mortar stores, brands and malls, RetailNext is a pioneer in focusing entirely on optimizing the shopper experience. Through its centralized SaaS platform, RetailNext automatically collects and analyzes shopper behavior data, providing retailers with insight to improve the shopper experience in real time.
More than 500 retailers in over 90 countries have adopted RetailNext’s analytics software and retail expertise to better understand the shopper journey in order to increase same-store sales, mitigate risks and eliminate unnecessary costs. RetailNext is headquartered in San Jose, CA. Learn more at www.retailnext.net.
RetailNext Inc. and RetailNext are trademarks of RetailNext Inc. in the United States.