Marlie Liu is Head of Services and Co-founder of RetailNext.
Marlie co-founded RetailNext in 2007 and has been instrumental in building the company internationally across 33 countries with deployments in thousands of stores worldwide. As Co-founder and Vice President of Services, she is responsible for evaluating new and innovative technology, overseeing special customer projects and programs, and managing the company’s technical services department. Marlie manages a team of service engineers and technical specialists who are responsible for product implementation logistics and deployment for a number of large-scale retail customers. She works directly with multimillion-dollar retailers to help recommend solutions based on in-store analytics requirements and supports the international service engineering teams with technical integrations and specific data projects.
Before joining RetailNext, Marlie spent more than 10 years at Cisco Systems in various technical leadership roles. Marlie was responsible for leading the Technical Marketing team and was also a founding member of an internal startup within Cisco Systems. During this period, she was focused on developing video surveillance applications and leading test and support teams for several software products. She also worked with prospective customers and Channel Partners in helping to articulate the technical and business value of Cisco solutions and strategies.
Prior to Cisco Systems, Marlie worked for Novell as a software engineer, where she was a key contributor in the overall success of the engineering team. Having received Novell’s prestigious Employee of the Year award, Marlie was recognized for her dedication to and support for several corporate accounts. Marlie led a number of engineering teams in troubleshooting complex product issues and implementing solutions for each unique instance.
As a native of the Asia-Pacific region, Marlie helps lead RetailNext’s rapid global expansion, introducing RetailNext’s industry-leading technology to business interests in China, Japan, Taiwan and Singapore, helping retailers better understand customers’ shopping journeys and behaviors, empowering brands to create differentiated shopping experiences.