NRF 2026 Day 3: Measuring Impact That Matters Most

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The final day of NRF 2026 brought the industry's focus to what ultimately matters: measurable impact that transforms businesses and creates lasting value. As conversations throughout the Javits Centre shifted from innovation and agility to concrete results, the message became clear: success in modern retail requires not just new ideas or quick pivots, but demonstrable outcomes that show up in the cash register.

From Gary Vaynerchuk's electrifying keynote on attention economics to the powerful partnerships showcased at RetailNext booth, Day 3 crystallized how retailers turn potential into performance. The Big Show's culmination proved that when innovation meets agility, the impact isn't just theoretical; it's transformational.

GET TO KNOW US 👉 RetailNext's NRF '26 Big Show: Innovation. Agility. Impact.


Gary Vaynerchuk took the main stage with characteristic energy, challenging the retail industry to rethink how they measure success and build brands in the attention economy. His message was provocative and practical: in a world of infinite choice and fleeting loyalty, relevance is the only metric that matters.

Vaynerchuk opened with a powerful example of measurable impact: Barnes & Noble's reinvention through TikTok by leveraging BookTok. This wasn't just social media experimentation; it was strategic brand transformation that created demand through contemporary marketing. The lesson was clear: platforms change, but the principle of meeting customers where they are remains constant.

When pressed by moderator Christopher Zara about key metrics retailers should track, Vaynerchuk cut through the complexity with characteristic bluntness. "It shows up in the cash register," he declared. "That's the ultimate metric." Drawing from his roots in wine retail, he emphasized that lifetime value represents true brand effect, adding, "It's actually uncomfortably easy to measure."

Is Brand Loyalty Still A Factor?

The discussion of brand loyalty revealed Vaynerchuk's nuanced understanding of modern consumer behavior. "Of course it does, in a very substantial way," he affirmed, particularly noting its importance as AI increasingly handles routine purchases like grocery shopping. This automation will paradoxically increase human interaction as consumers actively change brand choices within apps, making emotional connection more valuable than ever.

His critique of measurement practices struck at the heart of retail's analytical obsession. "Our whole industry is based on fake reports," Vaynerchuk stated boldly. "Show me a report on how much you love your mom." His point was profound: brand loyalty and affinity cannot be quantified simply through traditional metrics. The industry needs to become more human and common-sense oriented in how it measures what matters.

Marketing In The “Interest Media” Economy

Vaynerchuk introduced the concept of "interest media," explaining how individual creative pieces now generate more traction than posts from accounts with millions of followers. This shift represents a fundamental change in how brands should approach content creation. The journey from relevance to consideration to purchase has become measurable at the first sale, with true creative testing emerging as a valuable byproduct of social media marketing.

"The algorithm changed no one; it exposed everyone," Vaynerchuk proclaimed, adding, "We're in complete relevance warfare." This stark assessment demands that brands maintain consistency in messaging, vision, and execution while building communities that continuously invest in their offerings. Success requires seeing the same relevant ads repeatedly, building interest, consideration, purchase, and ultimately loyalty.

Retail’s Relevance On Social Media

His insights on platform strategy proved particularly actionable. LinkedIn emerged as an underappreciated platform for retail brands. "LinkedIn audiences still wear clothing, travel, buy tech, wash their faces," Vaynerchuk reminded the audience. People are people first, regardless of platform, and retailers can grow anywhere if they create contextually relevant content while staying true to their brand. Employees and lifetime shoppers represent engaged audiences already present on professional platforms.

The universality of social commerce was another crucial insight. Everything sells on social now, from collectible toys to IKEA furniture, through live shopping experiences. Fifteen years ago, luxury and niche brands elevated themselves above social media. Today, everyone is on social and selling there. It's never too late to start, and there are contextually relevant ways to leverage social regardless of category or shopper demographic.

Vaynerchuk emphasized that while first-mover advantage on platforms matters, algorithms have democratized social media. Even on mature platforms, there's still a significant opportunity for brands willing to invest in relevant, authentic content. His advice on AI adoption followed similar logic: all retailers should be exploring and testing, even at a small scale, because the early experiments will compound into competitive advantages.


As NRF 2026 draws to a close, we want to express our deepest gratitude to all the technology partners who joined us and made this year's Big Show truly exceptional. From our demo partners who brought their solutions to life on the show floor, to those who co-hosted exclusive networking events and powered our digital engagement initiatives, each collaboration enriched the RetailNext ecosystem in meaningful ways.

These partnerships represent more than vendor relationships; they embody our shared commitment to solving retail's most complex challenges through integrated innovation. Whether showcasing complementary technologies in live demonstrations, facilitating strategic conversations with industry leaders, or helping retailers envision comprehensive solutions that multiply value, our partners proved that the future of retail technology lies in collaboration, not isolation.

The enthusiasm and expertise our partners brought to every interaction, every demonstration, and every conversation reinforced a fundamental truth: when innovative companies unite around a common vision of retail transformation, the impact extends far beyond individual capabilities. Together, we're delivering complete ecosystems that enable retailers to measure, optimize, and scale their success.

As we look toward 2026 and beyond, we're energized by the possibilities these partnerships unlock. The connections made, insights shared, and solutions demonstrated during these three remarkable days lay the foundation for a year of unprecedented innovation and impact. To all our partners who invested their time, energy, and expertise in making NRF 2026 a success, thank you. Your collaboration makes us stronger, our solutions more complete, and our impact more meaningful.

READ MORE ABOUT THE PARTNERSHIP 👉 The Future of Test-and-Learn Retail Analytics


The message from NRF 2026 resonates clearly: Innovation without agility is just expensive experimentation. Agility without impact is just motion without progress. But when retailers combine all three, when they innovate boldly, adapt quickly, and measure relentlessly, and are empowered to lead retail’s transformation.

At RetailNext, we're proud to serve as the intelligence platform that makes this transformation possible. Together with our partners and the 560+ retailers we serve globally, we're proving that The Power of 1% isn't just a methodology; it's a movement. When retailers focus on continuous improvement, when they measure what matters, when they turn insights into actions and actions into outcomes, that single percentage point improvement in conversion creates ripple effects that transform entire organizations.

The Big Show may be ending, but the real work begins now. Armed with insights from three days of revolutionary thinking, practical strategies, and proven partnerships, retailers return to their stores ready to create impact that matters. The future of retail isn't coming; it's here. And it belongs to those brave enough to innovate, agile enough to adapt, and focused enough to measure and deliver real impact.

Thank you to everyone who visited booth #4657, attended our fireside chats, played at our activations, and contributed to making NRF 2026 an unforgettable showcase of retail's unlimited potential. The conversation continues, the transformation accelerates, and the impact multiplies. See you next year, when we'll measure just how far we've come together.

RetailNext team at NRF 2026

About the author:

Headshot: Ashton Kirsten

Ashton Kirsten, Global Brand Manager, RetailNext

Ashton holds a Master's Degree in English and is passionate about physical retail's unbridled potential to excite, entertain, serve, and solve problems for today's shoppers.

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